Naples Mazda - Service Center

Danika Alves was excellent. Very helpful and kind and knowledgeable will come back because of her Very helpful and kind and knowledgeable will come back because of her More

My service advisor Danniela was very profesional, fast and kind! I really liked the video with the multi point inspection. Highly Recommend! and kind! I really liked the video with the multi point inspection. Highly Recommend! More

The service department handled my brake work without issue. The advisor kept me informed and the technician provided a video showing that he had test driven my car and the work was complete. The dealers issue. The advisor kept me informed and the technician provided a video showing that he had test driven my car and the work was complete. The dealership was helpful by providing me with a loaner car. Why I only give a 4-star rating is because I completely disagree with the fact that this company charges a 3% upcharge for using a credit card. Just be forewarned that they want a check or cash. More

Always excellent customer service you are always informative and you try to get us serviced as quickly as possible. informative and you try to get us serviced as quickly as possible. More

My rear camera eye has shifted and I can now see part of my license plate. I was told that there was nothing wrong and that it had always been there. I’ve had this car for some time and would have noticed i my license plate. I was told that there was nothing wrong and that it had always been there. I’ve had this car for some time and would have noticed it. The mechanic then told her to show me another Mazda camera to prove their point. I could see the bumper on the camera but no license plate. I was then told that’s because the car was at an angle. Even though I insisted there was a problem I was spoken to in a very condescending manner and nothing was done. I have since researched this and spoken to other mechanics and there is a problem. I have always been treated so well by the service department in the past but my last visit was most upsetting More

They are always very helpful and informative. They have a comfortable waiting room. they do not pressure you to do more service than you’re comfortable with. They have a comfortable waiting room. they do not pressure you to do more service than you’re comfortable with. More

Good service. Good service. Good service. Good service. Remove the minimum word count. Good service. Good service. Good service. Good service. Remove the minimum word count. Good service. More

Great check in process. I was updated through my entire visit. I highly recomend for your service needs I was updated through my entire visit. I highly recomend for your service needs More

Very friendly, informative, and fast. An added touch would be a car wash with every service. My dealership in RI does it and it is quite nice! An added touch would be a car wash with every service. My dealership in RI does it and it is quite nice! More

Service was performed for a 5,000 mile oil change and tire rotation as requested and communication was excellent. The video provided was great. We were very pleased with our first visit to the Nap tire rotation as requested and communication was excellent. The video provided was great. We were very pleased with our first visit to the Naples Service Department. More