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Naples Nissan

Naples, FL

3.3
729 Reviews

3640 Pine Ridge Rd

Naples, FL

34109

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729 Reviews of Naples Nissan

May 09, 2011

I put diesel fuel in my gas tank. We called several times to ask about the progress of the repair. There was some confusion as to what phone number should be used to report details of the repair and when the More

by fgam99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadine
May 10, 2011 -

Naples Nissan responded

We apologize for the confusion. You may call directly to 239-643-3800 and the operator may transfer your call directly to service. One of our service advisers may help you with all of your service needs. Thank you for your review!

May 09, 2011

I purchased this car about 2 years ago. I had previously purchased cars from Rob Fontano when he was at Marazzi Totota, and because of the experience with him I decided to try a Nissan. Will Barrios was the More

by gstart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Fontano,Will Barrios, Juan Lopez, Brian DelNegro
May 10, 2011 -

Naples Nissan responded

We are very pleased to hear about your wonderful experience. Thank you for being a loyal, genuine customer. Our team from Rob Fontano to Juan Lopez are so very happy to have helped you with your vehicle purchase and service needs. We look forward to seeing you again for your next oil change!

May 08, 2011

My overall experience at the John Marazzi dealership was overall, superior. The staff was helpful and knowledgable and I got the car i needed with the price I wanted as well. Great dealership! As soon as I More

by butchkorca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadine Rotz
May 10, 2011 -

Naples Nissan responded

Thank you very much! Our top priority is customer service! So great you were able to purchase the perfect car at the perfect price! Congratulations!

May 05, 2011

I was given a rental car, which I did not expect. I was told 2 hours and it was 2 hours! It is nice to get more than expected. We had new tires, an alignment, oil change, and new wipers. Very please More

by Becky simmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome Foster
May 10, 2011 -

Naples Nissan responded

Thanks so much Becky! Exceeding expectations is always a great thing! The rental vehicle is a great perk. Your review is appreciated so much and we thank you again.

May 05, 2011

Buying a car is not something I especially like to do. The employees at Nissan made this experince easy and comfortable. My husband and I were very satisfied on how easy the process was from looking, tes More

by mboney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Gee
May 10, 2011 -

Naples Nissan responded

Congratulations on your new vehicle! The Pathfinder is an amazing SUV! So glad to have you back for your 2nd vehicle purchase, that puts a huge smile on our faces! Thank you very much!

May 05, 2011

Went for an oil change, dealt with service writer juan lopez. Very friendly man, very courteous and helpful. Also wrote a great deal, was very happy with the experience. Threw in a free car wash, in and o More

by nplsguy60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
May 05, 2011 -

Naples Nissan responded

A free car wash, a $20.00 coupon and an oil change in less than 30 minutes? That's amazing! We are very pleased to hear this! Thank you for taking the time out today to write to us and we look forward to see you again!

May 04, 2011

Went in for an oil change. Was told it would be appx 45 minutes. Told Juan it was important to be out asap so I could spend time with my daughter who was leaving for college the next day. We were out in More

by 84lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
May 05, 2011 -

Naples Nissan responded

Wow! What a fast oil change! The free car wash is great! Glad you were able to make it out in no time to spend time with your daughter! Thanks so much for your review!

May 03, 2011

I brought my car in for service. They serviced it quickly, changed the engine filter while I walked around the dealership. I was happy with the service. There have been no problems with the car. S More

by TShepard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
1
May 05, 2011 -

Naples Nissan responded

That's wonderful that your car was in and out in a flash! Congratulations on your new vehicle! It's pretty much brand new, only a year old! We look forward to seeing you for your next service also! Thank you!

May 03, 2011

Nadine was my advisor. It was my first oil change on a new 2011 Altima. I had a promotional coupon that had expired, but she processed it as it was my first service. I had a problem with passenger front More

by FlyboyRMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadine Rotz
May 03, 2011 -

Naples Nissan responded

Congratulations on your brand new 2011 Nissan Altima! Did you know the 2011 Altima is the Top Selling Mid Size sedan of 2011? You made a great choice! We are very pleased that your first oil change was such a smooth process. Thank you!

May 01, 2011

Everyone, and I mean EVERYONE was outstanding. The process was as simple and pleasant as possible. They are extremely knowledgable and professional. The sales Manager, James Poole was better than gr More

by kernale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Talerico
May 03, 2011 -

Naples Nissan responded

What an outstanding review! Our Sales team from James Pool to Tony Talarico appreciate your generosity and kind words sincerely. We are very happy to have assisted you in your vehicle purchase. Customers like yourself are the reason we are such a great operation! Thanks again!

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