Napleton Autowerks of Indiana

Painless The Napleton team worked together well to make our car buying experience painless. They were patient and made my wife and I feel comfortable. I took The Napleton team worked together well to make our car buying experience painless. They were patient and made my wife and I feel comfortable. I took my time determining which car we wanted and Larry Jr. and Dan helped us every time that we were in. Rick and Aaron assisted us in making a Mercedes Benz ours. Answering questions, reviewing features, and the paper work was all a smooth process. They were all very professional and extremely helpful. Thanks guys!! You were all great! -- Happy New Mercedes Drivers :) More

Everything that could of gone wrong did We started our car buying experience by making an appointment to see a specific car. We had down payment, trade in info, and financing ready to go. We started our car buying experience by making an appointment to see a specific car. We had down payment, trade in info, and financing ready to go. Napleton contacted me several times to verify the appointment including morning of. We drove 45 minutes to get to the dealership to find out the car we were supposed to look at was sent to another dealer. We were looking at a used vehicle with 3,000 miles on it. They the. Try to sell me a so called new vehicle with 4,500 miles on it for $6,000 more than the 3,000 mile vehicle. How is a car new when it has already had an oil change. I refused and set a time to see the car I wanted in the first place. Upon returning the car was in the detail shop, I looked at the car, drove it, and started the paperwork while they finished detailing it. While doing the paperwork with my wife and 3 week old son present they start moving cars around in the showroom filling it with exhaust fumes for my new born to breath in. My wife had to pack up my child and go wait outside, the whole time she is crying. They messed up the paperwork and had to redo several things but we did buy the car because it was a great deal. I go to leave in my new car and find garbage in it including a dental pick and toothbrush, windows are dirty and cleaner residue was on the inside. In summary, I love my new car but this is the worst dealership experience I have ever had! More

homerun in and out with exactly what we wanted in a short amount of time due the awesome work of Keith and Tom. always pleased to shop as Nissan for our next in and out with exactly what we wanted in a short amount of time due the awesome work of Keith and Tom. always pleased to shop as Nissan for our next vehicle " were lifers" loving the 2015 Altima 2.5sl...great job jobs. see you next time around More

another good time at napleton autowerks omg!!!!, keith and tom was a amazing team yesterday, I have purchased two cars from napleton autowerks in Indiana, a new Altima in 2013 and now a bran omg!!!!, keith and tom was a amazing team yesterday, I have purchased two cars from napleton autowerks in Indiana, a new Altima in 2013 and now a brand murano, and still today I trust keith suplier and tom, I wouldn't dare stir away from them guys, I love their respect and honesty, and the way they explained everything down to the wire to me and my husband, im truly faithful to them in my car buying decisions, and i'm grateful for them taking the time to walk up and shake my hand and introduce themselves when nobody else there even took a look at me, thanks a million keith and tom!!!!! More

By Far the Best! Excellent. This was the best experience I have ever had when purchasing a new vehicle. I'm a new Nissan customer and now one for life. Can not begin to say eno This was the best experience I have ever had when purchasing a new vehicle. I'm a new Nissan customer and now one for life. Can not begin to say enough good about this dealership overall. Everything was top notch from the moment I walked in until the moment I left with my new Rouge. I will recommend to all of my family and friends that they purchase their vehicles at Napleton. More

Professional and Expedient Service (Best Experience Ever) We were greeted immediately after walking through the door by Larry Jr.; he was very enthusiastic and helpful with our questions about the Jaguar F Ty We were greeted immediately after walking through the door by Larry Jr.; he was very enthusiastic and helpful with our questions about the Jaguar F Type convertible. We then went to the Chicago auto show to determine if this would be the right car for us. In the process of our due diligence, we saw our car listed as an internet special and decided to return for a second look. On our next visit to dealership, we were greeted by Dan, and subsequently Brandon. Both of which were extremely honest, and easy to work with. There was zero pressure; really just a few people engaging in enthusiastic conversation about a great car. After approximately 20 minutes of discussion about incentives, we made a cash purchase on the car. Larry, Dan, and Brandon could not have made this experience any easier. My siblings have purchased their Mercedes at this location, and the entire family frequents the dealership for their service department. On behalf of our family, I feel implored to say thank you for a job well done. To everyone that helped us with the quick and painless purchase; we really appreciate the experience. I will definitely buy my next car Napleton. The culmination of a great team and product offering cannot be beat. Thanks everyone!! The process could not have been more simple or refined. More

Salesman with knowledge and follow through I stopped at Napleton in early December to see the 2016 Pathfinder and was told they were not in but they would call. In February Juan Barnes called I stopped at Napleton in early December to see the 2016 Pathfinder and was told they were not in but they would call. In February Juan Barnes called to say some had arrived.I stopped in and Juan pulled a car around and spent time to thoroughly go through the car and explain new items and improvements. Then we struck a deal that I was happy with and they are making a dealer trade to give me exactly the accesories I want. Stan Hatfield More

New Jaguar owner From the moment we walked in the door we felt very welcome. We drove from Fort Wayne In and wouldn't hesitate to do it again. Brandon was great to wor From the moment we walked in the door we felt very welcome. We drove from Fort Wayne In and wouldn't hesitate to do it again. Brandon was great to work with and we look forward to working with him when the F Pace hits the market. Spent a few hours there and met other customers who felt more like family. Speaks volumes for this dealership. More

MARK OF EXCELLENCE JIM WOLFF should carry the label MARK OF EXCELLENCE, Because he truly is a professional in the way he treats my family. We have been buying cars from JIM WOLFF should carry the label MARK OF EXCELLENCE, Because he truly is a professional in the way he treats my family. We have been buying cars from him and Napleton for 10 years or more and he have made it very pleasant experience. Thanks Jim More

Customer for life! I recently bought a used C class and it was by far the greatest experience buying a car that I have ever had. From the moment I walked in the door my I recently bought a used C class and it was by far the greatest experience buying a car that I have ever had. From the moment I walked in the door my salesman Rick and the used car manager Larry made me feel right at home. Rick was extremely knowledgable, patient, thorough, and a joy to work with. If you're looking to buy a car you NEED to go see Rick and Larry! More