Napleton Autowerks of Indiana

Wonderful Place While visiting my daughter, I took my Mercedes to Napelton Autowerks of Indiana for service. The staff is extremely efficient and professional. Mr. Jo While visiting my daughter, I took my Mercedes to Napelton Autowerks of Indiana for service. The staff is extremely efficient and professional. Mr. Joe Durant in service took care of me and did an excellent job which I'm grateful for. The office of the building is very comfortable and I was able to do quite of bit of work there while waiting on my car. I would HIGHLY recommend Napleton Autowerks to anyone who may not only need a car or service. I'll be returning to have all my car's needs taken care of even though I live downtown Chicago, it would be well worth the trip- Thank you very much Napleton Autowerks of Indiana! More

Friendly and professional Jim was very easy to work with and talk to, We took a test drive, agreed on a price and everything went very smooth. Thanks to everyone Jim was very easy to work with and talk to, We took a test drive, agreed on a price and everything went very smooth. Thanks to everyone More

Was an enjoyable experience. Was a quite enjoyable experience mostly done over the phone and internet so was a new experience for me but it ended up being ok Mike Walsh and Tony T Was a quite enjoyable experience mostly done over the phone and internet so was a new experience for me but it ended up being ok Mike Walsh and Tony Turco where easy to deal with so made it an overall good experience. Aime More

Professional, excellent service. Highly recommend. Great General Manager. Brought my car in for a recall and the job was performed within a reasonable time. Clean environment! General Manager. Brought my car in for a recall and the job was performed within a reasonable time. Clean environment! More

Great Service and a great price. Jim and Vince were a pleasure to deal with. This is the second vehicle we have purchased from Napelton Volvo and would highly recommend this dealershi Jim and Vince were a pleasure to deal with. This is the second vehicle we have purchased from Napelton Volvo and would highly recommend this dealership. More

I was extremely happy with my experience at Napleton Autowerks! They treated me as if I was the most important customer they had. Very friendly and easy going with no pressure to purchase. Ultimately, Autowerks! They treated me as if I was the most important customer they had. Very friendly and easy going with no pressure to purchase. Ultimately, they delivered the car I was looking for and I couldn’t be happier! More

Car was listed at $40k on website, dealership attempted to charge $2k over the price listed and could not provide the original sticker price at point of sale. Sales manager R. Buss was very rude and sales to charge $2k over the price listed and could not provide the original sticker price at point of sale. Sales manager R. Buss was very rude and sales rep. Made no effort to explain features in car. Worst new car buying experience! More

New Car Purchase We just purchased a 2020 GLC 300W4 SUV. Jim Dwyer was absolutely courteous, professional, and mindful of our time. He didn't play any snarky games t We just purchased a 2020 GLC 300W4 SUV. Jim Dwyer was absolutely courteous, professional, and mindful of our time. He didn't play any snarky games that car salesmen are sometimes known for. Since this is our first Mercedes-Benz, Jim gave us an excellent introduction to and orientation of the vehicle before we drove home, satisfied that we made the correct selection of a dealership. More

2010 Volvo 60AWD Maintenance Joe Durant et.al. took care of the necessary maintenance throughout the ten plus years that I have driven my Volvo. I am always treated courteously a Joe Durant et.al. took care of the necessary maintenance throughout the ten plus years that I have driven my Volvo. I am always treated courteously and any and all concerns that I have are dealt with professionalism. I am pleased with the service I receive. More

Good experience Previously taking my car to a different dealership service center in Chicago. Will be using Napleton from now on. Service adviser was great to work w Previously taking my car to a different dealership service center in Chicago. Will be using Napleton from now on. Service adviser was great to work with. More