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Napleton Autowerks of Rockford

Rockford, IL

4.9
556 Reviews

505 N Perryville Rd

Rockford, IL

61107

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Showing 556 reviews

April 23, 2025

The service was extremely well done and I could not be more thankful for the work they put in More

by jake.roggensack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Heckman, Damian Jachym
April 15, 2025

They treated me fairly and with respect they did not try to push anything on me that I did not want. My purchase was handled respectfully by all concerned More

by Debbie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Vincent
March 06, 2025

On time and very efficient. Text alerts were very helpful to keep track of the service. More

by aroneshelvie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlee
February 11, 2025

Sales experience was great, knowledgable staff, explained every step in the process. We have found great post sales support, both from Rosa with “training” and our salesman Matt! Hope to make Napleton’s ou More

by m_l_robertson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Schmitz and Rosa
February 07, 2025

We are very happy with our new Subaru and had a great experience dealing with the Napleton dealership. More

by schance1
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Makulec, Scott Nicoll
February 03, 2025

I arrived at the appointed time. I was met almost immediately. Very good and quick. More

by CLAREF_MERWIN_93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Ward, Shaun Corirossi
January 07, 2025

I appreciate how they help me with the new technology in my 2025 Forrester. Good service and always friendly. More

by bkallenges
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Propp, Ryan Fagerstrom, Ahlysha Wenz, Shaun Corirossi
December 02, 2024

I was happy with my experience here. I thought my trade in price was reasonable and my purchase price was fair. This is my first Subaru. I feel as though it was important to Napleton Sub More

by Kszy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Makulec
November 19, 2024

Service was quick and personnel were friendly. Good place to do business. Not sure who did the service for me but no complaints. More

by aimeekyle
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Corirossi
November 15, 2024

They are knowledgeable, responsive and efficient They have Great customer service and they have fair pricing. More

by Lo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Propp
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