Napleton Autowerks of Rockford

Super helpful and knowledgeable sales staff Nick Perkins and Jaci Sweeney Were extremely personable and helpful. NIck took us for a test drive and showed us everything the car could do for us. Nick Perkins and Jaci Sweeney Were extremely personable and helpful. NIck took us for a test drive and showed us everything the car could do for us. He was extremely knowledgeable about the vehicle and wonderful in assisting us with our decision. More

service with a smile I recently had my brand new Subaru Forester in for the first oil change. I was promptly greeted by my service advisor, Irv. He was quick to ask me if I recently had my brand new Subaru Forester in for the first oil change. I was promptly greeted by my service advisor, Irv. He was quick to ask me if i was enjoying my new vehicle and also if i had any issues with it at this time. Although I had no issues at this time, I appreciated his concern for me and my new vehicle. He never stopped smiling and was a pleasant change of pace to deal with. The service was fast, and they even gave my car a wash. I would most definitely recommend Napleton Subaru to all of my friends and family. Irv was a true blessing! Thank you! More

The BEST Saleman in Town We bought two vehicles from this saleman 7 years ago and we recently bought two new vehicles from him. We will only buy from the most helpful, honest We bought two vehicles from this saleman 7 years ago and we recently bought two new vehicles from him. We will only buy from the most helpful, honest and friendly saleman in town... Mr. J.R. Henry!!! More

Michael Price My latest experience was exceptional. My family has purchased at least 7 to 8 vehicles from Napletons. Michael Price helped me with my second Subaru My latest experience was exceptional. My family has purchased at least 7 to 8 vehicles from Napletons. Michael Price helped me with my second Subaru as he did my last. He is easy to work with and very personable. I never felt pressured, I would recommend him as a sales person and the dealership as a whole. They truly care about the customer. I thank everyone there. A customer for life...the service department is great as well! You can't go wrong. Angela Barrett More

Excellent Service Irv was very helpful and took the time to explain what was wrong with my car. He got it in the shop right away and even applied a coupon he found! I w Irv was very helpful and took the time to explain what was wrong with my car. He got it in the shop right away and even applied a coupon he found! I wouldn't deal with anyone else. Thank you for being so great, Irv! More

my new XT5 I went to Napleton and felt like I got treated very great. I love my new XT5. I want to send a shout out to Brian and Justine for all the extra tim I went to Napleton and felt like I got treated very great. I love my new XT5. I want to send a shout out to Brian and Justine for all the extra time and care. I will be back to see you all for my next purchase. More

Smooth Transaction We are very happy with our new Subaru. Matthew Vincent and Todd Tifft were patient and easy to work with. We took a test drive with Matthew, did a bun We are very happy with our new Subaru. Matthew Vincent and Todd Tifft were patient and easy to work with. We took a test drive with Matthew, did a bunch of online research and comparison shopping, then ended up making a deal with Napleton. Some of the dealers in the Chicago suburbs were cheaper, but when you factor in a higher sales tax, and the convenience of doing business locally, we took the deal with Napleton. The only surprise was that there was an additional $399 charge for "dealer accessories" that wasn't disclosed to us ahead of time, but we felt like we had gotten a fair price, so we didn't mind too much. Most of prep was done in advance, so we just had to show up, review and sign the paperwork, and go over the features of our new vehicle. Process was relatively quick and painless. More

Salesman. Michael price Very knowledgeable. Covered all aspects of the Subaru Outback. Took time to explain everything in detail. Would recommend him to anyone interested i Very knowledgeable. Covered all aspects of the Subaru Outback. Took time to explain everything in detail. Would recommend him to anyone interested in buying a new Subaru. More

Easy Car Purchase I bought a car yesterday and worked with Mike Fisher. It was truly a great experience. Mike was awesome! I traded in an older car and he was fair a I bought a car yesterday and worked with Mike Fisher. It was truly a great experience. Mike was awesome! I traded in an older car and he was fair and honest from the start. No hassle at all and he presented a fair deal the first time. The rest of the paperwork went fast and was a simple process. Staff was very professional, and efficient. I will definitely go back to see Mike next time I need a vehicle. More

Emergency Oil We were driving toward Rockford and our Subaru oil light went on. Irv Bolthouse got us in and added the additional oil in a very short amount of time We were driving toward Rockford and our Subaru oil light went on. Irv Bolthouse got us in and added the additional oil in a very short amount of time. We made it back to Wisconsin without any difficulty. We were so appreciative of the friendly, prompt service that was provided. A fine dealership and a fine service department. Allen More