All Salespeople
Sales Department
Napleton Autowerks of Rockford
Rockford, IL
536 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
December 05, 2022
Flew into Chicago.
Dealer had a driver at airport to pick me and my wife up. Drove us to the Porsche store in Rockford. Met Troy and he went over my new Macan with me .
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by chronometer
Employees Worked With
Troy Vail, James Horst
November 10, 2022
The salesman I dealt with was rude and abrasive during
the negotiation. I ended up buying a car from them and trading my car in to them. They did not live up to certain commitments they made to me regard
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by Thriller
Employees Worked With
Troy Vail
November 09, 2021
Once you buy the vehicle all the good customer service is
gone. Don’t expect any future help unless your looking to purchase another new vehicle. The service department is awful. I wouldn’t take them my lawn
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by BrandinW
Employees Worked With
Service advisor