Napleton Buick GMC

For people in our situation (with not so good credit)and knowing what we want and need they have the finance department that can do it ,there very helpfull and easy going in there and our salesman Tom Wagne knowing what we want and need they have the finance department that can do it ,there very helpfull and easy going in there and our salesman Tom Wagner was very helpfull and personal witch is nice too see these days i would recomend people go see them . More

After requesting prices and information via the internet and visiting numerous Buick & Chevloet dealerships in the area, and I ordered and purchased a new Buick Enclave from Courtesy Buick because they wer and visiting numerous Buick & Chevloet dealerships in the area, and I ordered and purchased a new Buick Enclave from Courtesy Buick because they were: 1. the most reponsive to my questions 2. the best informed 3. the most courteous 4. no high pressure sales hype 5. Lowest price quoted of the dealers and 6. the highest trade-in value for my vehicle. The Salesman - Brian Mulville, was very helpful pointing out all the features of the Enclave to my wife, and even pulled out another vehicle with bench seats just to demonstate to her on how easy they were to adjust for rear entry. The Finance man - Brad Berman, was very courteus and helpful in reviewing the purchase agreement, rebates & incentives, and other associated options during closing. I have always dreaded buying a new car because of all the lies and hassle that I had to endure in reaching the final purchase price. This was not the case at Courtesy Buick. I wll be back in the future! p.s. I had some dealerships contacting me three weeks after my quote request wondering if I was still interested in buying a car from them. Da! A little late in responding?? More

My experience at this dealership was great. I would recommend this dealership to anyone. They gave me a great deal on my car. I also went to the dealership several times to test drive the vehicle and t recommend this dealership to anyone. They gave me a great deal on my car. I also went to the dealership several times to test drive the vehicle and they did not hassle me to buy the car. They also knew a lot about the vehicle and answered all my questions. More

This is our third GMC and this daelership from service to sales went out of their way to make service right and the earn the sale of our third GMC SUV. They will be our go to guys if and when serviceis requ sales went out of their way to make service right and the earn the sale of our third GMC SUV. They will be our go to guys if and when serviceis required and should the need arise for yet a fourth GMC. More

I had a very pleasant experience with this dealership. The Owners were nice and approachable. The staff assisted me with on going issues with my vehicle. The Owners were nice and approachable. The staff assisted me with on going issues with my vehicle. More

Mark Divizio is so courtesy, friendly and knowledgeable. Everything that you expect in a service rep. He is always helpful no matter what your question is. Everything that you expect in a service rep. He is always helpful no matter what your question is. More

What a relaxing atmosphere! Over the past 10 years, I've shopped at a number of Crystal Lake dealerships. But none come close to the professional. service-oriented team at Courtesy. They actually LISTEN shopped at a number of Crystal Lake dealerships. But none come close to the professional. service-oriented team at Courtesy. They actually LISTEN to what we want and go out their way to accomodate us. Refreshing! I understand it is new ownership, and hope they are around for along time. As long as they continue to perate this way,we'll be sure to return time and time again. T.Hartman Crystal lake, IL More

We purchased our Buick in April 2011 from this dealership. We have always been greeted by the friendly staff and the service work has been done promptly and to our satisfaction. Any concerns we h dealership. We have always been greeted by the friendly staff and the service work has been done promptly and to our satisfaction. Any concerns we have had about our new vehicle have been addressed and explained to us. More

My name is Kathy Carroll-Washington and our family has purchased 3 cars from the Courtesy dealership. The service was awesome and I really felt like the staff really appreciated my business. I know I got purchased 3 cars from the Courtesy dealership. The service was awesome and I really felt like the staff really appreciated my business. I know I got an excellent deal on my last purchase because I shopped the market for over a year before I purchase my new car/suv and by the way I LOVE IT! I also referred other friends and family to purchase from Courtesy too! We are in the market for another new car and we will be going back to Courtesy. Keep up the great work and keep doing what you are doing because it works!!!! Sincerely, Kathy Carroll-Washington More