Napleton Buick GMC

Nick was very knowledgeable and helpful. The newer cars have many bells and whistles; Nick was very instructive and patient as we tried to comprehend all the high-tech features. Would recomm The newer cars have many bells and whistles; Nick was very instructive and patient as we tried to comprehend all the high-tech features. Would recommend Napleton dealership to anyone and highly recommend Nick Durban, he knows his vehicles. More

It was a pleasant experience. Daniel Gulo was very helpful and informative making sure I understood much of the cars functions and answering my questions Daniel Gulo was very helpful and informative making sure I understood much of the cars functions and answering my questions More

Thank you Steve for great service. I was given a replacement car while mine was being serviced. I didn't even have to ask for it. I was given a replacement car while mine was being serviced. I didn't even have to ask for it. More

This dealer is very professional. When I come in for service, they are ready for me when I get there and get the vehicle in quickly for service. When I come in for service, they are ready for me when I get there and get the vehicle in quickly for service. More

Steve was very friendly and efficient. Explained everything very well. Car was ready when promised. Explained everything very well. Car was ready when promised. More

We enjoy having Napleton in Crystal Lake service our vehicle. Their diagnosis and recommendations of our service needs is appreciated as well as their friendly service. vehicle. Their diagnosis and recommendations of our service needs is appreciated as well as their friendly service. More

This dealership has always been helpful and tends to your needs and Steve was great and helpful. Got in and out with no issues allways a great experience there needs and Steve was great and helpful. Got in and out with no issues allways a great experience there More

This dealership is the best. I highly recommend this service. Everyone is very friendly and very helpful. I highly recommend this service. Everyone is very friendly and very helpful. More

I went there to look at a specific car. When they pulled up front, it had some body issues. I met with Freddi Alvarado and went for a drive. Drove great. Said I’d like a price with my trade When they pulled up front, it had some body issues. I met with Freddi Alvarado and went for a drive. Drove great. Said I’d like a price with my trade in. I have to admit that I didn’t give Freddy time to explain. I walked out. That night I got a call from Christian, used car Mgr, he asked me to come back in. I did the next day. The 3 of us worked on a deal on a different car. We came close. I thought about it over the weekend, went back in and came to a deal between the 3 of us. Then onto the finance office, I’m sorry, I forgot his name, but in and out with my new to me, car. They were very helpful and accommodating. Thank you. More

Amazing service! Steve was very attentive, provided clear next steps and explained everything to me. Best service I have had in a very long time from a dealership Steve was very attentive, provided clear next steps and explained everything to me. Best service I have had in a very long time from a dealership More