All Salespeople
Sales Department
Napleton Buick GMC
Crystal Lake, IL
406 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
February 10, 2026
Buyer Beware.
We purchased a vehicle from this dealership that later proved to be defective. While exploring our consumer protection options with an attorney, we
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by freedomco
Employees Worked With
Nick Durband, Christian Leon
February 10, 2026
I was involved in the purchase of a vehicle from this
dealership that ultimately turned out to have serious mechanical issues. What concerned me most was not just the condition of the vehicle, but what w
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by buyer beware
Employees Worked With
Nick Durband, Christian Leon
February 10, 2026
I had my truck towed in and I received an update very
quickly. I really appreciate how quickly they informed me of the problem. They fixed the truck very quickly as well. Very nice customer service staff
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by michael.reichman
Employees Worked With
Santo Voiculescu

