All Salespeople
Sales Department
Napleton Buick GMC
Crystal Lake, IL
410 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
March 12, 2026
Great service department.
With a good coffee while you wait. Usually have coupons to lower the cost.
More
by Jjdeluxe
Employees Worked With
Santo Voiculescu, Steve Hardy
March 12, 2026
I’ve brought my vehicle in for warranty service a few
times and Steve has always been great to work with. Professional with clear explanations and doesn’t waste time.
More
by S
Employees Worked With
Steve Hardy
March 07, 2026
Easy to book an appointment.
My car was serviced and available the same day. All of the issues are addressed.
Steve from service was very professional and friendly to deal with
More
by Sullyfarm
Employees Worked With
Christian Leon, Steve Hardy

