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Napleton Buick GMC
Crystal Lake, IL
320 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
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Latest Reviews
May 18, 2025
This dealership provides great service!
Fast, efficient and keep you up to date while you're car is being serviced. Steve was very helpful and went over there recommended services thoroughl
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by Marc
Employees Worked With
Santo Voiculescu, Jen Collins, Steve Hardy
May 16, 2025
Napleton Buick in Crystal Lake provides outstanding
service. Jennifer in the Service Department was extremely professional and helpful when I brought my Encore in for service and I really appreciated h
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by Long Time Customer
Employees Worked With
Jen Collins
May 13, 2025
In late April 2025, I had a deeply disappointing
experience at this dealership. When I made a fair $80,000 offer, General Sales Manager Eric Orellana mocked me, saying I’d “never worked hard a day”
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by Diego Jimenez
Employees Worked With
Erick Orellana, Freddi Alvarado
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