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Napleton Buick GMC

Crystal Lake, IL

Overview
Employees
Reviews
Vehicles
4.8
422 Reviews
Every dealership in the Napleton Auto Group is guided by a single principle -- putting the customer first. From 1931 when Edward W. Napleton opened a small Desoto dealership on the south side of Chicago to the more than 60 Napleton Auto Group dealerships our family owns today our commitment to customer satisfaction shines through at every Napleton dealership.
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6305 Northwest Hwy

Crystal Lake, IL

60014

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Top Reviewed Employees

Derek Gruendemann at Napleton Buick GMC

Derek Gruendemann

Sales Manager
5.0
This rating includes all reviews, with more weight given to recent reviews.
View 10 Reviews
Steve Hardy at Napleton Buick GMC

Steve Hardy

Service Advisor
4.8
This rating includes all reviews, with more weight given to recent reviews.
View 60 Reviews
Santo Voiculescu at Napleton Buick GMC

Santo Voiculescu

Service Manager
4.7
This rating includes all reviews, with more weight given to recent reviews.
View 33 Reviews
Freddi Alvarado at Napleton Buick GMC

Freddi Alvarado

Sales Professional
4.5
This rating includes all reviews, with more weight given to recent reviews.
View 16 Reviews
More Employees

Latest Reviews

August 07, 2026

Freddie was very helpful and answered all the questions I had. Derek was very straight forward as well. More
by bob.seegersjr

Employees Worked With

Freddi Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Gruendemann
5.0
This rating includes all reviews, with more weight given to recent reviews.

July 27, 2026

This was probably the best car buying experiences I have had, and I have been through significantly more than the average person. I found them through GM’s website. The car was as advertised and the prici More
by Mark W

Employees Worked With

Freddi Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Gruendemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Spitzley - 5 stars

July 14, 2026

Everyone was super to deal with. I would highly recommend them to anyone . And would deal with them again More
by jfscma Verified Customer

Employees Worked With

Derek Gruendemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erwin
More Reviews

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Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Shuttle Service
  • Television
  • Vending Machines
  • Free Popcorn!
Napleton Buick GMC, Crystal Lake, IL, 60014