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Napleton Clermont Chrysler Jeep Dodge
Clermont, FL
409 Reviews
You only want the perfect Clermont, FL, new or used car from the best dealership? One that is run by a committed, friendly staff who wants nothing more than to make your buying experience easy and enjoyable; one that rolls out the red carpet for you and gives you tons of benefits; one that treats you like a person, not a number. Where do you go? Answer: The new state-of-the-art facility of Napleton Chrysler/Jeep/Dodge/RAM in Clermont. In order to accommodate you and your busy schedule, our sales, service, and parts departments are all open seven days a week. The multiple customer lounge areas are outfitted with TV, Wi-Fi, coffee and computer access to ensure that any waiting you have to do will be pleasing and comfortable. The free Wi-Fi in our showroom and the flat screen TV in our waiting area also aim to give you the most freedom and entertainment that's possible.
Choose from among our more than 200 new Chrysler, Jeep, Dodge and RAM vehicles, or you can browse our extensive used car inventory that's full of used Chrysler, Jeep, Dodge and used RAM vehicles, along with a wide selection of used domestic, imported and luxury cars from other manufacturers. Need Chrysler, Jeep, Dodge or RAM service or repairs? Just stop by our Service Department where we staff ASE-certified technicians, and we will get your vehicle running in tip-top shape, all while using only genuine OEM parts from our fully-stocked Parts and Accessories Department. If you need to schedule service or order parts, you can do so via our helpful website. Plus, we offer shuttle service to service customers and a Service On The Fly program that lets you schedule service and have us perform it while you are away on business or on a vacation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:30 AM - 7:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 10:30 AM - 5:00 PM
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 10:30 AM - 5:00 PM
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Showing 409 reviews
July 23, 2011
I was very pleased to be greated at my car by Mike. He filled out the paper work, sent me to the waiting area and kept me posted on recomendations for further service I may need down the road. My oil cha filled out the paper work, sent me to the waiting area and kept me posted on recomendations for further service I may need down the road. My oil change was fast and I was on the road to my next appointment. Good job!! More
by Pisecomema
Employees Worked With
Mike
Helpful July 23, 2011
We thought that we were going to leave the car overnight for an oil change the next day as we arrived after 6pm but she exceeded our expectations. We had the oil cahnge done before 7:15pm!!! Great and effi for an oil change the next day as we arrived after 6pm but she exceeded our expectations. We had the oil cahnge done before 7:15pm!!! Great and efficient service. Thanks Stephanie!!! More
by pjbraf
Employees Worked With
Stephanie Ramnauth
July 22, 2011
Was very surprised and pleased to be able to walk in off the street with a summer Chrysler service coupon for oil&filter change/tire rotation/23 point inspection coupon and have a smiling young service la the street with a summer Chrysler service coupon for oil&filter change/tire rotation/23 point inspection coupon and have a smiling young service lady say they would be glad to honor the coupon today. The work was completed in less than 40 minutes and car was ready to drive out, no surprise charges or other red tape ; who wouldn't be pleased ? More
by hays1972
Employees Worked With
Erin Danh
July 22, 2011
Very friendly and warm greeting - timely updates and information from Stephanie. Just an oil change and tire rotation - but very speedy and painless! Excellent customer service information from Stephanie. Just an oil change and tire rotation - but very speedy and painless! Excellent customer service More
by hogett
Employees Worked With
Stephanie
July 21, 2011
Everyone was great, especially Erin, she really seemed concerned about taking care of me and getting us back on the road as soon as possible, thanks Erin, great job concerned about taking care of me and getting us back on the road as soon as possible, thanks Erin, great job More
by Gilvargas68
Employees Worked With
Erin danh
July 21, 2011
One of the best buying experiences I've ever encountered. I've purchased over 15 cars over the past 10 yrs and this is by far the best experience. Service on my second car has been excellent thanks to Tom Ru I've purchased over 15 cars over the past 10 yrs and this is by far the best experience. Service on my second car has been excellent thanks to Tom Russo. More
by wilmar
Employees Worked With
Tom Russo, Anthony (sales) Chris (sales mgr.)
July 21, 2011
Could not rate quality of work, overall experience or price because they have to yet find out what is wrong with my Town and Country. The "Star" Chrysler engineers are supposed to be working on the prob price because they have to yet find out what is wrong with my Town and Country. The "Star" Chrysler engineers are supposed to be working on the problem. Rich Angelletti is great but I haven't heard back from him regarding the problem. More
by Larry Davis
Employees Worked With
Rich Angelletti
July 21, 2011
NAPLETON CLERMONT CHRYSLER/JEEP/DODGE IS A VERY FRIENDLY DEALERSHIP. THEY ARE ALWAYS COURTEOUS AND ON TIME. THEY TRY VERY HARD TO ACCOMMODATE YOU HOWEVER THEY ARE A LITTLE PRICEY. DEALERSHIP. THEY ARE ALWAYS COURTEOUS AND ON TIME. THEY TRY VERY HARD TO ACCOMMODATE YOU HOWEVER THEY ARE A LITTLE PRICEY. More
by dkeel001
Employees Worked With
Tom Russo
July 21, 2011
We have a Jeep and a Dodge Pickup, that we bring for all our service work. Tom Russo is always very helpful. Even when I surprised my boyfriend with a scavenger hunt they were helpful in giving him one of t our service work. Tom Russo is always very helpful. Even when I surprised my boyfriend with a scavenger hunt they were helpful in giving him one of the clues. It helps that the dealership is very close to our house, but we have been know to travel a distance for good service. So its nice to have a good place close to us. Keep up the good work. More
by tsherman
Employees Worked With
Tom Russo
July 20, 2011
Although I found the prices to be moderate, the level of customer service was excellent. I had an issue with my vehicle, and Rick was able to accommodate me the same day, while offering me shuttle services customer service was excellent. I had an issue with my vehicle, and Rick was able to accommodate me the same day, while offering me shuttle services so that my car repair would not create a hardship. The entire staff was extremely friendly and warm. I will definitely use their services in the future. More
by Monique2516
Employees Worked With
Rick
