Napleton Downtown Chevrolet Buick GMC

Not handicap accessible on brand new 2025 and 2026 I locked up behind the gate. You can’t go look at him some of the cars on the showroom flow. The doors were locked. locked up behind the gate. You can’t go look at him some of the cars on the showroom flow. The doors were locked. More

In and out in about an hour. Oil change, tire rotation, inspection of fluids and those other things that are inspected. Got a basic car wash! I’m very pleased. Oil change, tire rotation, inspection of fluids and those other things that are inspected. Got a basic car wash! I’m very pleased. More

When I go to the service department, I’m always greeted with a smile & a helpful hand. with a smile & a helpful hand. More

Attempted to not down full free 1st service had I not marked my tires would have omitted free tire rotation, after confirming it was done marked my tires would have omitted free tire rotation, after confirming it was done More

Friendly courteous and very informative. Excellent job on keeping me updated on cost of repairs Excellent job on keeping me updated on cost of repairs More

They took great care of my car! They took every measure to ensure that they found the problem. I was skeptical at 1st because of past experiences with this dealership, but they did They took every measure to ensure that they found the problem. I was skeptical at 1st because of past experiences with this dealership, but they did a great thorough job this time! More

It is a good dealership. I still feel that they can keep the communication coming quicker. They have the text communication, so how hard can it be to give updates I still feel that they can keep the communication coming quicker. They have the text communication, so how hard can it be to give updates More

The customer service was excellent! ! Raphael is truly one of their best sales men. This is the third vehicle we've purchased. Service is always outstanding! We Love Napelton and will co ! Raphael is truly one of their best sales men. This is the third vehicle we've purchased. Service is always outstanding! We Love Napelton and will continue to share with others in need of a car purchase! Thank everyone who made it happen for us! More

I’ve been going to the same dealership for 20 years $2700 later problem still remains😡 later problem still remains😡 More

Fast, efficient, and friendly service. . Details of services required were discussed and understood before service. . Details of services required were discussed and understood before service. More