Napleton Downtown Chevrolet Buick GMC

Staff was very friendly & helpful. Ricardo gave me a great experience buying my first car. I would definitely recommend & go back in the future. Ricardo gave me a great experience buying my first car. I would definitely recommend & go back in the future. More

I had my tired plugged at this dealership and they were very professional and timely very professional and timely More

Napleton is Average I wasn't pleased with Todd who serviced my Vehicle. After waiting an extended time which I was fine with knowing from previous Maintenance. He however, did not come and Notify Me m serviced my Vehicle. After waiting an extended time which I was fine with knowing from previous Maintenance. He however, did not come and Notify Me my car was finished! I waited and waited, went to service area! I saw Todd, asking him how much longer! He informed Me my car had Been Finished! However, Earlier he came in the Front Showcase, after he called Me on my Phone to tell me abt Service Detail!🙅🏾‍♀️🙅🏾‍♀️ More

Clean staff very professional. Very knowledgeable and helpful. Felt positive vibes. Would definitely recommend to a friend. Very knowledgeable and helpful. Felt positive vibes. Would definitely recommend to a friend. More

Beautiful service Will see you guys on my next service date, until then have yourself s a wonderful day. Thank you. date, until then have yourself s a wonderful day. Thank you. More

I came in for a door handle issue at 7:30am and expected it to require a special part order which, in fact, it did. While I was waiting, they emailed me that the coolant, and tires needed replacing and prov it to require a special part order which, in fact, it did. While I was waiting, they emailed me that the coolant, and tires needed replacing and provided photo evidence. I approved the additional work to be done, but when I picked up the car at 5:00pm nothing at all had been done to the car, and this was not communicated. The door handle part was not in stock, as I expected, but neither were the tires, and the coolant wasn't even flushed and replaced. The only thing communicated to me was that the door handle part was on order. I expected the tires and coolant to bar done, but it wasn't. More

The experience was great. The staff was friendly, the service was quick, and everything was explained clearly. Highly recommend! The staff was friendly, the service was quick, and everything was explained clearly. Highly recommend! More

I took my car in because it was making noises when I drove it I waited 4 hours for them to tell me what could be the issue after I had to remind them that I was there. Miraculously they said they could drove it I waited 4 hours for them to tell me what could be the issue after I had to remind them that I was there. Miraculously they said they could have it fixed before closing which was in 45 minutes to an hour but after driving out of the dealership the car was still making the same noise. After trying to reach out to my service representative multiple times I still have not heard back from him And that was two weeks ago. I really don't believe any service was done. More

I always have a pleasant experience with this dealership. They are always courteous and respectful. They communicate about the status of your vehicle at the beginning. It’s always clean and peaceful in the w They are always courteous and respectful. They communicate about the status of your vehicle at the beginning. It’s always clean and peaceful in the waiting area. But for me the biggest PERK is the convenience of weekend hours!!! 😁❤️ More