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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

Overview
Reviews
Vehicles
4.6
1,114 Reviews
Call Dealership (872) 225-3620
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2720 S Michigan Ave

Chicago, IL

60616

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Showing 1,114 reviews

September 16, 2025

Great havd a fabulous time co signing for a truck didnt spend a lot if time More

by Tammywilliams1962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raphael ebisi
Report | Print
September 10, 2025

Todd was very informative and courteous He gave me options to plan my service. Thanks More

by leoajones1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Morrison
Report | Print
Sep 10, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Todd will appreciate the kudos! Thanks for sharing your experience working with our top-notch team at Napleton Downtown Buick GMC.

September 09, 2025

They were great refiel got me the best deal ever he really did good and took his time thanks for your patience with me I appreciate you More

by Msclara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Zelko
Report | Print
Sep 09, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for choosing Napleton Downtown Buick GMC! We're so glad Refiel provided you with such a smooth and patient experience. Safe travels!

September 09, 2025

Friendly, professional, experienced . Awfully expensive though. Fifteen words?? I really have nothing else to say. More

by cindykirksey754
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Cuevas
Report | Print
Sep 10, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for sharing your five-star review of the team here at Napleton Downtown Buick GMC, Cindy! Please let us know if we can be of service in the future!

September 09, 2025

I being coming her for at least 10 years , customer service is always top notch, The place is always clean. More

by peacehelperfriend@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Morrison, James Gruman, Michael Acre, Sandra Cardona, Hector Cuevas, Manny Diaz
Report | Print
Sep 10, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for being a loyal customer for a decade! We're happy that our customer service and clean environment stand out to you. We truly value your support, and we look forward to serving you again here at Napleton Downtown Buick GMC. Safe travels!

September 08, 2025

Nice dealership with professional sales and service personnel. My service advisor Mike was knowledgeable and the waiting area was accommodating. Thank you for the service. More

by BChuck22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Todd Morrison, James Gruman, Michael Acre, Sandra Cardona, Hector Cuevas, Brian Jones, Manny Diaz, Hillary Fields
Report | Print
Sep 09, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

We're so happy to hear you had a great experience with Mike and our team here at Napleton Downtown Buick GMC Service Center! We hope to serve you again in the future.

September 06, 2025

I was concerned about strange sounds from my drivetrain,so I took my car to this place for an inspection, so far everything seems ok. More

by Jamil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Olson
Report | Print
Sep 08, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Jamil, we're so glad you brought your car to us for an inspection. If you need anything else, please don’t hesitate to reach out. Thank you for choosing Napleton Downtown Buick GMC!

September 05, 2025

Mike was very informative and answered every question I had. Hope to have him whenever I come in. More

by Toya21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Acre
Report | Print
Sep 08, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

We are grateful to have earned your business, Toya. Thanks for taking the time to leave us a review! - The Napleton Downtown Buick GMC Team

September 05, 2025

Todd was a prompt and professional service advisor. His communication skills are pleasing and he got the shop done in a timely fashion. My car needed major work and he properly explained everything and More

by sharisseword
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Morrison
Report | Print
Sep 08, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for recommending Todd and our team, Sharisse! We are glad to hear that everything was handled with care from start to finish here at Napleton Downtown Buick GMC. Safe travels ahead!

September 04, 2025

Buying our car at Napleton Downtown Chicago was a very pleasant experience. All of the people we dealt with were courteous and professional. More

by Cheryl Cap
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Allen Washington
Report | Print
Sep 08, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Cheryl, we're happy to hear the Napleton Downtown Buick GMC team made your experience so seamless and professional! Enjoy your new car!

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