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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

Overview
Reviews
Vehicles
4.6
1,203 Reviews
Call Dealership (872) 225-3620
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2720 S Michigan Ave

Chicago, IL

60616

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Showing 1,203 reviews

March 26, 2026

It was very easy to make an appointment. They took me promptly at the right time. Todd was very helpful and the work was done within the a lot of time. They said everything was perfect. More

by Bsabbia134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Morrison
Report | Print
March 18, 2026

Very classy dealership, I am impressed! Everyone was friendly and courteous Plus a good service on my automobile. More

by goodwin7246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Morrison
Report | Print
March 14, 2026

Your employees/staff are always knowledgeable, helpful and pleasant. Mike helped me understand my problem that I was having and the corrections that need addressing. More

by beatrice.warrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Olsen
Report | Print
March 12, 2026

Very good sales person. also very nice person . very kind.. will definitely recommend customers to the dealership More

by wandacaldwelll67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raphael
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Mar 13, 2026 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for the glowing review and recommendation of our sales team! We hope to welcome you back at Napleton Downtown Buick GMC in the future, Wanda!

March 10, 2026

Location is great. Employees are bubbling with enthusiasm to help make your service a win win situation. More

by Birdie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Morrison
Report | Print
Mar 10, 2026 -

Napleton Downtown Chevrolet Buick GMC responded

Birdie, thank you for sharing your Napleton Downtown Buick GMC experience!

March 05, 2026

My name is Nellie. Allen Washington was salesman. He is professional, patient and humble. He addressed my concerns to my satisfaction. The next time I purchase a vehicl More

by Yvonne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Washington
Report | Print
Mar 05, 2026 -

Yvonne responded

I recently purchased a vehicle from Napleton Downtown Chicago. I don't have any complaints at this time.

Mar 05, 2026 -

Napleton Downtown Chevrolet Buick GMC responded

Yvonne, we are so grateful for your five-star review! It's wonderful to hear that Allen provided such a professional, patient, and humble experience. We look forward to seeing you again at Napleton Downtown Buick GMC!

March 03, 2026

Will definitely recommend others to purchase a vehicle and service thanks Service Rep.Martin and Service Manager Jim More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep.Martin and Service Rep Jim
Report | Print
Mar 04, 2026 -

Napleton Downtown Chevrolet Buick GMC responded

Ken, your feedback is music to our ears! We’re thrilled to hear you had a good experience with Martin and Jim. Thanks for choosing Napleton Downtown Buick GMC!

March 02, 2026

Mike is great he fix my windows when they let down on there own mike look AT my radio I'm very happy with his kind help More

by cgilesm01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike , Todd Morrison, James Gruman, Michael Acre, Sandra Cardona, Hector Cuevas, Brian Jones, Manny Diaz, Hillary Fields
Report | Print
February 28, 2026

He was very professional and made sure that I got the service I needed. Very positive with Todd. This was the first time my visit there was this positive. Todd is good! More

by brady_antoinette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Morrison
Report | Print
February 25, 2026

Due to it was my first time getting service everyone was nice and professional. Especially Todd he was alsome More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Morrison
Report | Print
Feb 25, 2026 -

Napleton Downtown Chevrolet Buick GMC responded

We're glad to hear Todd and our team made your first service visit a great one! We appreciate your business and look forward to serving you again at Napleton Downtown Buick GMC. Safe travels!

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