Napleton Downtown Buick GMC

I had a really fantastic experience at this dealership. Really worked hard to find what we were looking for. Could not have been more comfortable. Really worked hard to find what we were looking for. Could not have been more comfortable. More

Very thorough dealership! Wonderful people with loads of professionalism. Thee best car buying experience EVER!! I love this place. The store mngr Manny is the best professionalism. Thee best car buying experience EVER!! I love this place. The store mngr Manny is the best More

Took my car to service dept for check engine light and car shaking 3 times got to go again this will be #4,oh well car shaking 3 times got to go again this will be #4,oh well More

I liked that the sales associate listened to what I wanted and didn't just try to sell me something for the sake of making a sale. Mario Ivey was excellent with his attention to detail. I was thorough wanted and didn't just try to sell me something for the sake of making a sale. Mario Ivey was excellent with his attention to detail. I was thoroughly pleased with my transaction. More

Satisfied Customer Great customer service and great car buying experience. The sales man John Ruben was very knowledgeable, answered any questions. and explained the pro Great customer service and great car buying experience. The sales man John Ruben was very knowledgeable, answered any questions. and explained the process and every step of the way. More

Seamless experience. Best car buying experience I've ever had. John Ruben is the best! Went in with nothing and came out with a brand new 2020 Hyundai Kona!! had. John Ruben is the best! Went in with nothing and came out with a brand new 2020 Hyundai Kona!! More

Buying a car can be a stressful process, but working with Gary at Rodgers Auto Group was very easy and stress-free! He listened to what we were looking for and made it happen. We are so happy with our 2020 H Gary at Rodgers Auto Group was very easy and stress-free! He listened to what we were looking for and made it happen. We are so happy with our 2020 Hyundai Santa Fe and we would highly recommend buying from them again!! More

My experience was a great one. I went online to look at the cars. The website is set up excellent. Allen Washington was my sales person. This must be his passion. I could not have asked for a better experi the cars. The website is set up excellent. Allen Washington was my sales person. This must be his passion. I could not have asked for a better experience with him. He is very forth coming. He has a natural ability to put you at ease. There is absolutely no stress with Allen. Thanks Allen. Keep up the excellent job. Lorena Krzyzak. The Finance Manager. Is an outstanding attribute to this company. There was a snag in my process before my sale was final. Lorena came to the rescue. With a very professional and caring attitude. She know how to take care of business. I give Allen and Lorena five stars. Thank you for making my car experience one of my best. More

Exceptional Service Walter Cade provided excellent service, he took time to show me various models and explained all of the features of my new 2020 Hyundai Tucson. Since Walter Cade provided excellent service, he took time to show me various models and explained all of the features of my new 2020 Hyundai Tucson. Since I paid cash for my car he even took me to the bank. I really appreciated all the time he took with me. He was very professional and knowledgeable about the various models. I am very familiar with your dealership since I have lived in the neighborhood for 20 years, and I am so pleased that I chose Roger’s Auto Group. More

Honestly, the worst service department I've ever been to in the Chicagoland area. I purchased a 2005 used vehicle from Roger's Auto Group in June of 2019. The car was sold as a creampuff mint condition vehi in the Chicagoland area. I purchased a 2005 used vehicle from Roger's Auto Group in June of 2019. The car was sold as a creampuff mint condition vehicle with only 12500 miles on it. The car was supposed to have been completely checked out by service and nothing wrong with it. I brought the car to my mechanic after I purchased the vehicle to have it looked at. Upon inspection my mechanic found the power steering rack was leaking, and the lower intake manifold gasket. When I confronted Rogers Auto Group about the problem, they were extremely rude to me. They told me they would not pay for the repair to be fixed anywhere else but at their facility. They also told me I wouldn't have to pay for my repair. I brought my car to Roger's auto group for the repair, and they still charged me $600. Nine months and 9000 miles later, the lower intake gasket was leaking again. I brought the car to my mechanic to have it repaired. My mechanic found serious deficiencies with the way that the mechanic repaired it from Rogers Auto Group. From terrible workmanship, too outdated parts. When confronting Roger's auto groups Service director ( Ed Woods) he refused to pay for the repair or give me any type of refund. I don't know how their sales department is, but I would certainly stay away from their service department. I have filed a complaint with the Illinois Attorney General, and I will be filing a lawsuit in small claims court Cook County More