Napleton Downtown Chevrolet Buick GMC

I dropped my car off in the am was ready when I got off. Todd was helpful & very knowledgeable about the maintenance I needed in the near future. The only downside is my tires were rotated, & the dashboar Todd was helpful & very knowledgeable about the maintenance I needed in the near future. The only downside is my tires were rotated, & the dashboard is reading that the tire pressure is missing so I’m not aware of the psi. So I need to google and figure out how to reset the psi notification. Just wished it was reset before I arrived for pickup. No other problems otherwise. More

The service tech promptly checked my vehicle in upon arrival. He was very courteous and seemed very competent. After the service was complete I was processed out and on my way. arrival. He was very courteous and seemed very competent. After the service was complete I was processed out and on my way. More

I was misinformed about the wait time They said it would be a oil change but they Perform other work (a good thing) but failed to inform me. I waited 2 and half hours Need better communication be a oil change but they Perform other work (a good thing) but failed to inform me. I waited 2 and half hours Need better communication More

Great experience, Raphael has helped me purchase both my 1st and 2nd car. Very Happy 1st and 2nd car. Very Happy More

My last two visits to the Service Department at Napleton have been less than good. On yesterday when I got my car I noticed that oil was all over the windshield and the wiper blades and no one noticed it. I have been less than good. On yesterday when I got my car I noticed that oil was all over the windshield and the wiper blades and no one noticed it. I had to ask one of the staff to clean it off and he tried to but I got home and found more oil in the car along the windshield and had to go wash my car in the cold afternoon. I will not be going back. More

Todd was great explaining everything that was wrong with my car, the return time was ver quick, thanks todd. my car, the return time was ver quick, thanks todd. More

Service attendant was friendly, professional, provided information keeping the car in good condition., The manager was very helpful and accommodating with the services. information keeping the car in good condition., The manager was very helpful and accommodating with the services. More

Awesome job, Todd took care of me and explained my concerns. Great experience and feeling. concerns. Great experience and feeling. More

Completed work ahead of my expectations, very knowledgeable, professional employees, I have been coming to the dealership for over 30yr satisfied knowledgeable, professional employees, I have been coming to the dealership for over 30yr satisfied More

Great experience purchasing a new Buick this week. Eric Elem was our sales rep, and he was very friendly with timely communication as we worked our way through the process. Eric Elem was our sales rep, and he was very friendly with timely communication as we worked our way through the process. More