Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton Downtown Chevrolet Buick GMC
Chicago, IL
1,042 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,042 reviews
April 24, 2018
GREAT My experience Rogers Auto Group was excellent, myself salesperson Allen Washington was very professional and helpful in getting me out of a vehicle th My experience Rogers Auto Group was excellent, myself salesperson Allen Washington was very professional and helpful in getting me out of a vehicle that I was upside down in with a lot of problems and putting me in a 2018 Buick Encore with a low interest rate and payment. Allen is the best and a asset to Rogers Auto Group. Thanks for everything. More
by Devoniaj
Employees Worked With
Brian Benavides, Mario Tarchala, Allen Washington, Victor Ordonez, Manny Moreno
April 24, 2018
Salesman I was very excited when i walk into the dealership.. i was greeted right away... i would recommend this dealership to my friends and family I was very excited when i walk into the dealership.. i was greeted right away... i would recommend this dealership to my friends and family More
by Helenj66
Employees Worked With
Manny Moreno, Danny Lopez
April 19, 2018
Another Great Shopping Experience Once again Mr. Allen Washington exceeded my expectations in helping me select and purchase my Chevy Cruze Limited. He understood and complied with my Once again Mr. Allen Washington exceeded my expectations in helping me select and purchase my Chevy Cruze Limited. He understood and complied with my requirements by showing me a selection that was appropriate, and proving knowledgeable concerning the cars I considered. Once I made my choice, he made sure that finance options were clear. He saw that my deal was expedited in a timely manner. He offered snacks and water to keep me comfortable through the process. Mr. Washington and Rogers Auto will be my recommendation to others. Thank you! More
by The Jacksons
Employees Worked With
Allen Washington, Manny Moreno
April 18, 2018
New car purchase My last three cars were purchased thru RAG . The service has always been first rate . The selections made available to me were great and my salesman f My last three cars were purchased thru RAG . The service has always been first rate . The selections made available to me were great and my salesman for this car and the last Mr. Walter Cade was the best. More
by bq_561958
Employees Worked With
Walter Cade, Manny Moreno
April 18, 2018
Best Car purchase experience ever I cannot thank Jose,Kevin and Lorena enough for assisting me with my new purchase. I have purchased several cars from other dealers previously and thi I cannot thank Jose,Kevin and Lorena enough for assisting me with my new purchase. I have purchased several cars from other dealers previously and this is the very first time I have felt actually listened to about what I wanted. I came in prepared with a goal and they made that goal happen. Now I am in my new car and will be recommending that my daughter and friends looking to make a new purchase choose Rogers and ask for Jose. More
by Tanda
Employees Worked With
Kevin Benavides, Lorena Krzyzak, Jose Ibarra
April 18, 2018
Great Service As a first time buyer I had alot of questions and doubts but every employee there was very hopeful. Evrything was put upfront and in a very simple wa As a first time buyer I had alot of questions and doubts but every employee there was very hopeful. Evrything was put upfront and in a very simple way. More
by delvino
Employees Worked With
Kevin Benavides, Victor Ordonez, Christopher Bradley
April 18, 2018
Best Customer Service EVER!!! Every aspect of my experience there was high quality. The sales representative, Isaac Houston, was most exceptional. He provided high quality custom Every aspect of my experience there was high quality. The sales representative, Isaac Houston, was most exceptional. He provided high quality customer service! He and every other person I encountered made it clear that they value their customers. My experience at Rogers was the best customer service experience I've ever had. Everyone there was kind, friendly, respectful, polite, and knowledgeable about every aspect of the business. More
by Rogersauto
Employees Worked With
Issac Houston
April 18, 2018
Great customer service! I wasn't planning on purchasing a car during my first visit, but they found me the vehicle I wanted, exact color, style, everything, so I signed and I I wasn't planning on purchasing a car during my first visit, but they found me the vehicle I wanted, exact color, style, everything, so I signed and I'll have my dream car in a few days! More
by cosmokaiser530
Employees Worked With
Wally Doleh, Austin Osa
April 17, 2018
Joanne's Buick Allen Washington was my salesperson and he was very helpful with the whole sales process very courteous and very patient with helping me set up all th Allen Washington was my salesperson and he was very helpful with the whole sales process very courteous and very patient with helping me set up all the new technologies in my vehicle my family's been buying their cars from Rogers outo Group from Monty Scher and his son John for well over 20 years or more and I must say that this place is the best kept secret in Chicago. Thanks for everything. More
by Joanne
Employees Worked With
Monty Scher John Scher, Mario Tarchala, Allen Washington, Victor Ordonez, Lorena Krzyzak, Daniel Methene
April 11, 2018
My hubs finally has a CAR!!! This place was great!!! August Brian and Manny did an awesome job today. They made sure my husband left with a car and it was an SUV!!! This place was great!!! August Brian and Manny did an awesome job today. They made sure my husband left with a car and it was an SUV!!! More
by Jackspod
Employees Worked With
Brian Benavides, Austin Osa, Manny Moreno
