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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.5
1,223 Reviews
Every dealership in the Napleton Auto Group is guided by a single principle -- putting the customer first. From 1931 when Edward W. Napleton opened a small Desoto dealership on the south side of Chicago to the more than 60 Napleton Auto Group dealerships our family owns today our commitment to customer satisfaction shines through at every Napleton dealership.
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2720 S Michigan Ave

Chicago, IL

60616

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Showing 1,223 reviews

March 07, 2022

Friendly people to do business with. Took car in for first oil change and was done in no time. More

by Raulalgarin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Ibarra
February 23, 2022

The Level of Trust and attention to my concerns were all addressed in a Most Professional manner and to my full Satisfaction ! Darrel and Victor were exceptional in there help and directives in getting me More

by mach_ops
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrel W. and Victor O., Danny Nino, Lorena Krzyzak, Manny Moreno
February 17, 2022

Bought my first car and Danny Nino was excellent. He knew exactly what I was looking for and was extremely professional. I went in with a mindset on a different car and came out with something bigger More

by Crys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Nino
February 14, 2022

Derrick give exceptional customer service. I Love Rogers Auto, they are like Allstate's quote "You Are In Good Hands" More

by Cynthia Clemons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick, Service, Patricia Williams
February 12, 2022

Today I hade one of the best experience buying my dream car at rogers auto group. Most of all !!! Darrel Weidner was so nice to me and my family, he did everything he possibly could do to make sure I hade More

by ginalee412@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Bradley
January 23, 2022

My salesperson Gary was so courteous and professional. Very knowledgeable I would definitely recommend my friends and family to him. My sales manager Manny was the same. More

by Pat.morris2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary , Manny Moreno
January 16, 2022

Mr. Cade at Rogers provides excellent service, and the 2022 Tucson is the 4th Tucson I have purchased from him. Also, it doesn't take long to complete a purchase if you know what you want. More

by Debra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Cade
January 12, 2022

Dewayne is professional and courteous. I feel a sense of relief knowing that my vehicle will be serviced properly with him onsite. More

by MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dewayne
October 15, 2021

DO NOT GO HERE! THEY START OUT RIPPING YOU OFF. AND SELL YOU PRODUCTS THAT THEY DON'T HONOR. I BOUGHT AN EXTENDED WARRANTY. THEY SAID IT WAS BUMPER TO BUMPER. BUT THEY DIDN'T HONOR IT. NOR DID THEY H More

by happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allen Washington, Lorena Krzyzak, Manny Moreno
September 16, 2021

I took my vehicle to Rogers Auto Group in Chicago, IL because the screen for the back-up camera was glitching. The radio otherwise worked fine. When I retrieved my car, they said there are no parts to fi More

by G unit
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Russell
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