Napleton Downtown Chevrolet Buick GMC
Chicago, IL
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Quick and professional. Clearly communicated the process, honest timelines. Mike made sure everything was taken care of, followed up with me. Highly recommend Clearly communicated the process, honest timelines. Mike made sure everything was taken care of, followed up with me. Highly recommend More
Never have parts, can’t figure out the issue with my car and i keep having the same issues with my speakers, CarPlay, and my suspension that they fixed and it’s making the same noise and i keep having the same issues with my speakers, CarPlay, and my suspension that they fixed and it’s making the same noise More
I went there with screeching brakes that are still under warranty. They did not fully inspect brakes but just measured them from the side and said they were ok. More focused on other things than what I came warranty. They did not fully inspect brakes but just measured them from the side and said they were ok. More focused on other things than what I came in for. I've had my car for 7 years (bought it new). Brakes have never screeched just because it is cold. I must need to pay to get a real inspection even though the brakes and rotors are still under warranty More
Horrible experience! This is the 2nd time I’ve experienced horrible service, especially from the service rep Mike Olsen. Communication is horrible my vehicle was kept for This is the 2nd time I’ve experienced horrible service, especially from the service rep Mike Olsen. Communication is horrible my vehicle was kept for a month for service that should’ve taken a week. No one ever answers or calls for updates I will never patronize this location ever again! More
I had a wonderful experience at Napleton Downtown. My salesperson Eric was awesome! He made sure I was well taken care of. He didn’t pressure me and guided me through the whole process. I appreciated My salesperson Eric was awesome! He made sure I was well taken care of. He didn’t pressure me and guided me through the whole process. I appreciated his patience , kindness and professionalism! I’d recommend this dealership and my salesperson Eric to any and everyone who is in need of a new car! More
Todd was great with taking care of my truck, as well as things I needed to take care on my truck. He was accurate on his timeframe and when I should expect to get my truck back. Also he explained things to things I needed to take care on my truck. He was accurate on his timeframe and when I should expect to get my truck back. Also he explained things to me about my truck. I appreciate you, and I’ll see you soon! More

