
Napleton Downtown Chevrolet Buick GMC
Chicago, IL
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Expectations Exceeded! For the record, this was the 3rd dealership that I visited because I had a special set of circumstances. I came in very no-nonsense about what I neede For the record, this was the 3rd dealership that I visited because I had a special set of circumstances. I came in very no-nonsense about what I needed and Pat adapted that same attitude right along with me. She made it work from the moment I sat down in her chair and I'm more grateful than I can express. I had just about given up and was going to remain in my 99 BMW with its host of problems. The day I purchased the car, things went so smoothly that I didn't believe the car was mine until Pat put me behind the wheel and waved me out of the dealership. Pat, Manny and Jerry were all a pleasure to work with and I couldn't be more satisfied with the service I received. More
Experience made easy Danny helped me get the car I wanted at a price and rate I could afford. Took a lot of the stress out of getting the vehicle. Went on the test drive a Danny helped me get the car I wanted at a price and rate I could afford. Took a lot of the stress out of getting the vehicle. Went on the test drive and pointed out anything he noticed that wasn't perfect instead of trying to hide it. Great interpersonal skills and someone I would definately come back to for another car. Thank you Danny for making my experience a good one! More
Amazing Car Buying Experience I never thought a car buying experience could be hassle free, void of the run-around/lies, and I felt good about my purchase. Even with my challenging I never thought a car buying experience could be hassle free, void of the run-around/lies, and I felt good about my purchase. Even with my challenging credit, I received a great deal and car. I will definitely return to do business with them and refer others. They really eased my mind with their professionalism. I am so glad I decided to do business with them! More
EXCELLENT Customer Service and quality work. Holly was great. She was very informative about the vehicles I was interested in and went above and beyond to make sure I was satisfied with my purcha Holly was great. She was very informative about the vehicles I was interested in and went above and beyond to make sure I was satisfied with my purchase. I appreciate her covering all of the details and advising me on what would be best. She genuinely cared about making sure that I knew about the best options. Her friendliness and energy was great after a long day. She was great at following days after just to make sure everything was going okay with the car. Her service is greatly appreciated. More
EXECELLENT CAR SALESMEN and a young cutie ladies! Ryan was great, we laughed and made a lot of jokes, but we got the deal done. I told him what I wanted, he made it happen, to the 10th power! Way more Ryan was great, we laughed and made a lot of jokes, but we got the deal done. I told him what I wanted, he made it happen, to the 10th power! Way more than I expected, walking in and all in 2 hours or less!!!Minus me having NO CAR MATS, I am a very happy camper! Great job, and I will send lots of people your way! Manny (super cool) Go Bears and White Sox and Kevin was very helpful as well, thanks guys...I'm riding very very cool! More
Finance Process The only issue I had with Roger's Auto Group was the waiting to meet a finance representative. I waited over two hours to close the deal after I was a The only issue I had with Roger's Auto Group was the waiting to meet a finance representative. I waited over two hours to close the deal after I was approved and had made my selection. If it wasn't for the long wait, this would have been the best car buying experience ever. More
Very nice This is a great place to do business. This is the fourth vehicle that I buy at this dealership. Mr. Cade os a great person to deal with. This is a great place to do business. This is the fourth vehicle that I buy at this dealership. Mr. Cade os a great person to deal with. More
can't believe it! rogers is the best! any credit solution, they will work with you! My credit is not that good, so I am working on it, they helped me get int a 2011 f rogers is the best! any credit solution, they will work with you! My credit is not that good, so I am working on it, they helped me get int a 2011 ford fusion, practically new! Issac is wonderful! I am a lifetime customer! More
Danny Nino I don't write reviews at all but the excellent service I have received From Danny Nino and other staff members of Rogers Auto Group I had to. Hands do I don't write reviews at all but the excellent service I have received From Danny Nino and other staff members of Rogers Auto Group I had to. Hands down good customer service and multiple options on vehicles to chose from. I purchased my first Truck from here with the help from Danny, So If my review doesn't convince you just go there and ask for Danny Nino and see for yourself. More
My sales guy is AWSOME I have been dealing with Danny for along time. 4 cars later. He is a very busy, liked man so I am understanding of his time. He has always gone over I have been dealing with Danny for along time. 4 cars later. He is a very busy, liked man so I am understanding of his time. He has always gone over and beyond his sales calling! Not only does he help me with the sale of a car but if something goes wrong I call him. He will even give me a loaner. Even if it is his.i refuse to go anywhere else. I also have sent to him my boyfriend and my son!!! That is how much trust I have in him! I promise you will Not be disappointment!! More