Napleton Downtown Chevrolet Buick GMC

Great Experience at Rogers auto group. My experience was good. This is my second new vehicle from Rogers auto group. I could have went any where but I choose Rogers auto group because of th My experience was good. This is my second new vehicle from Rogers auto group. I could have went any where but I choose Rogers auto group because of the great people there like Ramses and Manny. I look forward getting my third vehicle from here. More

Miss Miss Upon entering Rogers everyone is friendly and ready to greet you. They are proactive in asking if you need any assistance. I do believe they want to a Upon entering Rogers everyone is friendly and ready to greet you. They are proactive in asking if you need any assistance. I do believe they want to address your service needs right the first time. More

Friendly staff; unreliable car maintience Neil was really personable and helped me find the perfect car for my needs and worked with me financially. My overall experience would have been five Neil was really personable and helped me find the perfect car for my needs and worked with me financially. My overall experience would have been five stars if it weren't for my car malfunctioning and being delivered a car with this dangerous of an issue. More

Pleasant car buying experience From reception through to service, Roger's has always been a pleasant experience. I worked with Mike Brown on my car purchase and he was great to work From reception through to service, Roger's has always been a pleasant experience. I worked with Mike Brown on my car purchase and he was great to work with. More

Customer Service The customer service was awful. The first rule of being a good salesperson is giving your undivided attention. My salesperson was more concerned with The customer service was awful. The first rule of being a good salesperson is giving your undivided attention. My salesperson was more concerned with making as many sales as possible, rather than giving exceptional customer service. I have been in sales for many years and this was unacceptable. I wanted to find a new salesperson to give them my commission, but I knew it wouldn't work that way. I wanted the car...but I still wish I purchased it from someone deserving of the commission. More

I love my car From the phone call to set my appointment to walking in the door it was genuine and welcoming. They wentvtgru the regular process of car selling but m From the phone call to set my appointment to walking in the door it was genuine and welcoming. They wentvtgru the regular process of car selling but my sales associate had a great personality. He was able to asnwer majority of my questions and if he didn't kno the answer he went and got it from someone else. They stayed with me patiently until about 11pm that night but surely did I drive away with a nice Volkswagen Tiguan which is what I wanted!! More

Charismatic and Professional!! Danny Nino by far has given me one of the best experiences in a dealership. He is a very charismatic, enthusiastic, yet professional people I've ever Danny Nino by far has given me one of the best experiences in a dealership. He is a very charismatic, enthusiastic, yet professional people I've ever met. He made the experience very easy and provided his own advise when asked for it. Really great work. More

Okay It wasn't okay nice experience, took a little long I was ther from 5:3 till after 9:30 before everything was done and still had to come back to sign p It wasn't okay nice experience, took a little long I was ther from 5:3 till after 9:30 before everything was done and still had to come back to sign papers. More

I found a new dealership to tell my family and freinds about Outstanding!!!... Great sales team, neil was great. I felt no pressure, he was very understanding to my situation, but he worked late and got me Outstanding!!!... Great sales team, neil was great. I felt no pressure, he was very understanding to my situation, but he worked late and got me in a new suv. Thanks Mr Neil Duncan More

Customer's expectation Overall, "Roger's has improved. The environment is clean; better waiting area; more staff. I do believe, the concepts of "customer first is somewhat Overall, "Roger's has improved. The environment is clean; better waiting area; more staff. I do believe, the concepts of "customer first is somewhat lost." I have to say, Mr. Washington, did provide me with front seat mats; which was not a part of the cheap down version of Accent I was purchasing. I also asked "about the spare tire; wrench and jack; which was also not a part of the Accent which I purchased; Mr. Washington, just showed me the equipment, which was in the trunk; and stated, "you use this and get to the closest dealer, for tire repair." I will eventually purchase, the spare; wrench and jack." More