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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.5
1,079 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 1,079 reviews

July 28, 2017

EXCELLENT Allen was great with everything from the moment I walked in. He was helpful and very informative about the vehicles I wanted to know about. If anyone More

by NDampier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Washington, Manny Moreno
Aug 02, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Allen was able to meet your needs. At Rogers Auto Group, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! All the best, Ben Seyden, (312) 881-3470

July 28, 2017

Purchasing a Used Car Patty is a Great salesperson very knowledgeable...accommodated to all my needs and she was helpful throughout the purchasing of my car. I would recomm More

by DZ four
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Williams
Aug 02, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Congratulations on your purchase! This rating and review mean a lot to us, it is great to hear that you found Patty so helpful! We look forward to seeing you again next time! All the best, Ben Seyden, (312) 881-3470

July 25, 2017

Andrew's Hyundai Santa Fe For my first time leasing a car on my own, I was very impressed with the service and support that was provided by Rogers Hyundai. I had just moved to More

by andrew.cassin.75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Brown, Gino Sohn
Jul 26, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

We couldn't be more appreciative of this positive review, Andrew! It's wonderful to hear that you were impressed with everything from our staff to the car selection and service. Congratulations on your new car and should you ever have any questions, please don't hesitate to ask. Kind regards, Ben Seyden, (312) 881-3470

July 25, 2017

Shayna review It was a great experience! They were pleasantly approachable to reach my needs. I will be getting some maintenance done very frequently at this dealer More

by shaynajones96
Recommend Dealer
Yes
Employees Worked With
Danny Nino, Austin Osa, Manny Moreno
Jul 26, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for leaving this remarkable feedback, Shayna. We appreciate your comments and are happy to hear that our team was able to meet your needs. At Rogers Auto Group, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Kind regards, Ben Seyden, (312) 881-3470

July 23, 2017

Rogers is amazing I buy all my cars and my wives cars through them. The genesis is the best car I have ever bought! I'm so happy w the g80 More

by laurengrossman123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Scher, Ramses Mejias
Jul 26, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Your patronage is very important to us and we are honored to have you as a loyal customer. We look forward to seeing you again at your next purchase. Kind regards, Ben Seyden, (312) 881-3470

July 22, 2017

Excellent Customer Service Mike Brown was a sweet heart, I'm not tech savvy Mr. Brown was awesome & patient with explaining everything several time to ensure I understood how to More

by akkny5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Brown
Jul 26, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Congratulations on your new car! At Rogers Auto Group, we strive to answer every question and address every concern, and it’s encouraging to know Mike was able to show you dedicated and personalized service. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. We look forward to working with you during your next service visit. Kind regards, Ben Seyden, (312) 881-3470

July 21, 2017

Great Buying Experience from Rogers Was in a test car within minutes. Austin found a better model than the one I originally came in for. Felt the car was priced at fair value. Very trans More

by Grant Horne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Osa, Manny Moreno
Jul 26, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Grant, I am very happy to hear you had a great car buying experience working with Austin. Feel free to call or stop by if there is anything else we can do for you. Kind regards, Ben Seyden, (312) 881-3470

July 21, 2017

Didn't Get what I Ordered I ORDERED 2TONE GRAY INTERIOR. WHEN DELIVERED THE INTERIOR WAS BLACK. THE ONLY REASON I ACCEPTED It IS Because I HAD ALREADY PURCHASED INSURANCE..Yo More

by bozo5886
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
????? I can't remember his name, Patricia Williams
July 19, 2017

Always satisfactory My family and I have been purchasing vehicles from Rogers since 2011. With the assistance of Walter, every time one of us visits he made sure that we More

by shsctt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Cade, Manny Moreno
Jul 20, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Congratulations on your new purchase! Your patronage is very important to us and we are honored to have you as a loyal customer. I really appreciate this feedback and I'll pass on your words to Walter and Manny. We look forward to working with you in the future. Best regards, Ben Seyden, (312) 881-3470

July 19, 2017

No walking Overall experiences was find, Austin was find and very helpful and this part of the survey is to much. This comment part is too much. More

by esoup3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember, Austin Osa, Manny Moreno
Jul 20, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for taking the time to write this review! Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience. Thanks for taking the time to write the review. It really matters to our dealership! Best regards, Ben Seyden, (312) 881-3470

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