Back

Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.5
1,052 Reviews

2720 S Michigan Ave

Chicago, IL

60616

Directions

By Type

Showing 1,052 reviews

May 18, 2017

First Time Customer And Will Be A Returning Customer I recently tried Rogers Hyundai because they said they could make an aggressive offer for my trade-in. They went above and beyond and got me the exact More

by Cigarman403
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Flynn, Kevin Benavides, Manny Moreno, Allan Ravin
May 25, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for your wonderful feedback. At Rogers Auto Group, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Be well, Ben Seyden, (312) 881-3470

May 18, 2017

GREAT EXPERIENCE!!! Everyone at this Dealership was a pleasure to work with! Allen Washington I appreciate everything you are a stand up guy and a hard worker. This was t More

by Ksell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Washington, Victor Ordonez, Allan Ravin
May 25, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Allen was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Be well, Ben Seyden, (312) 881-3470

May 14, 2017

GREAT AND FRIENDLY SERVICE Jarrett Fusilier is as very outstanding and knowledgeable sales consultant. She is very helpful and able to answer all questions (if she didn't know, More

by Baraglia Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Ordonez, Jarrett Fusilier
May 17, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for writing about your visit with us, and congratulations on your new purchase! Jarrett and Victor are assets to Rogers Auto Group, and it is encouraging to hear they impressed you by delivering our trademark service. Thank you for your recommendations. All the best, Ben Seyden, (312) 881-3470

May 13, 2017

Genuine Satisfaction This young man has provided advice when needed about my car over the years, which is why I try to keep in touch with him. He has always been straightf More

by Genuineserviceseeker
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davien Witherspoon
May 17, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for taking the time to let us know how we are doing! Davien is one of the best at his career and your review is spot on. I am happy that he took great care of you. We look forward to helping you again! All the best, Ben Seyden, (312) 881-3470

May 13, 2017

4 cars and always 5 stars. From their friendly sales staff to their managers. We always get the best service and price. Victor Ordonez and Ramses are The Best!!! We have purch More

by Nick Pezzuto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramses Mejias, Victor Ordonez
May 17, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for taking the time to write this review, Nick. Congratulations on your recent purchase! I'm very happy to hear about your great experience working with Victor and Ramses. We appreciate your continued business and loyalty! If you have any further needs, do not hesitate to come back in for a visit! All the best, Ben Seyden, (312) 881-3470

May 13, 2017

Great in all aspects Pleasure working with all staff involved special thanks to Wally for the call he made to get me to the dealership The staff could not have been more a More

by Mikey852
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richy Tobar, Wally Doleh, Ramses Mejias, Nohe Arroyo
May 17, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

We appreciate your input, Mikey! Congratulations on your new car! We're glad you had a pleasant experience with our staff and appreciate you spreading the word. We always pride ourselves in having happy customers. I'll be sure to pass your thanks on to Wally and thank you again for your business! All the best, Ben Seyden, (312) 881-3470

May 12, 2017

Happy Camper! Purchasing our second car, we couldn't be more happy with the service at Rogers Auto Group! It's like a community of welcoming and supportive friends More

by Tpreston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Holley-Jones
May 17, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for leaving us this great review. I am very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! I’ll share your comments with Sean Holley and we look forward to working with you again down the road. Take care! All the best, Ben Seyden, (312) 881-3470

May 11, 2017

Awesome and informative Neil Duncan. Neil Duncan is an awesome and informative salesman. He gets the job done efficiently. He has a great family/ oriented compassion for this job. He is a More

by Laurie Henry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Duncan
May 17, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Laurie, we appreciate you for letting others know about your experience with Neil. If you ever need anything in the future, please don't hesitate to let us know. All the best, Ben Seyden, (312) 881-3470

May 11, 2017

Second Set of Keys The salesperson was not able to locate the extra set of keys. He indicated they would be mailed to my home. As of this date I haven't received the key More

by argyleapts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raphael Ebisi
May 17, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for taking the time to write a review. We truly appreciate your open and honest feedback about your experience. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, Ben Seyden, (312) 881-3470

May 09, 2017

Satisfied customer Purchased my previous car from this dealer satisfied with the customer service department as the service didn't just stop when a purchase was made. T More

by roseanngurgone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Ordonez &Kevin Benavide, Ramses Mejias, Mario Ivey
May 17, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

That's is awesome!! Congratulations on your new car! Thanks so much for sharing and for coming back as a satisfied customer. We appreciate your continued business and loyalty!! All the best, Ben Seyden, (312) 881-3470

...
53
...