Napleton Downtown Chevrolet Buick GMC
Chicago, IL
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Pleasant, welcoming, professional, with busy mechanic/techs and other helpful support staff — all friendly AND focused on the tasks of taking care of the care and driver! mechanic/techs and other helpful support staff — all friendly AND focused on the tasks of taking care of the care and driver! More
The service was so much better than the previous owners. I was greeted immediately by a service writer and promised 1:30 min wait. As promised my car was ready and washed within the allotted time. I was greeted immediately by a service writer and promised 1:30 min wait. As promised my car was ready and washed within the allotted time. More
Extremely helpful, knowledgeable, and efficient personnel from start to finish. On a busy Friday, the receptionist graciously switched my time to a later time that morning, and everyone I encountered went ou from start to finish. On a busy Friday, the receptionist graciously switched my time to a later time that morning, and everyone I encountered went out of their way to keep me informed about the work was needed. More
Great service, was a little disappointed with price thinking it was gonna be free due to it being my first service on my car, I don’t drive often so I have low mileage so didn’t think I have to have se thinking it was gonna be free due to it being my first service on my car, I don’t drive often so I have low mileage so didn’t think I have to have service and went past the date to receive free service but that’s not their fault and it was explained to me but it was still great service and I will go back. More
Todd Morrison provided best in class service. He understood our situation and did everything necessary to complete the job. Todd is an exceptional asset to the dealership. He understood our situation and did everything necessary to complete the job. Todd is an exceptional asset to the dealership. More
My service was quick and they went above and beyond. I saved alot of money and everyone was polite and helpful. The whole experience was pleasant and I would highly recommend it. I saved alot of money and everyone was polite and helpful. The whole experience was pleasant and I would highly recommend it. More

