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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.5
1,042 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 1,042 reviews

August 17, 2024

Raphael Ebisi was a great sales consultant and I enjoyed working with him. He was very patient and made sure I got what I needed and wanted. More

by westhelen1955
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raphael Ebisi
August 09, 2024

Have used this dealership exclusively since purchase. Never disappointed in helpfulness and thoroughness. They have earned my loyalty. More

by Redhead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in Service
August 03, 2024

Great Sales Department everyone is so friendly and helpful. They make sure you get the vehicle you want!!!!! More

by rayb4269
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Washington, Raphael Ebisi, Issac Houston
July 18, 2024

Came in to service my 2012 Equinox. Great service Team. Oil change and they noticed the struts were bad. Got me a great price and professional service. Highly recommend. Thank you Ed More

by dino_13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Kevin, Edgar
July 18, 2024

Great people from Sales Dept to Service. I had brought in my parents vehicle for it's 80,000 mile service. They took the time and explained to me what needed to be done. I then walked over t More

by Grkchipper72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Jones in Service Ron Jaime and George from Sales Dept
July 17, 2024

Fantastic location, with so many great used and new vehicles to choose from. Highly recommend More

by JLA.MIL2014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Washington
June 20, 2024

Went in for to price out used cars and everyone was very helpful. Great selection and their network is wide so they can find anything for you. Go to Napleton for your next ride. More

by cirilda0
Recommend Dealer
Yes
Employees Worked With
Allen Washington
May 15, 2024

Better be on your guard if you think about buying a vehicle from these scam artists. Typical dealer games with upsell ceramic coating for $1500, all kinds of other add ons that are of no value. Don't More

by cwjohn23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Benavides, Raphael Ebisi, Manny Moreno
March 30, 2024

Stay away from this dealership, worst experience ever! Customer service sucks! I was in need of getting out of a lease vehicle and needed to purchase a vehicle. I had a friend come with me. We were told a More

by Denise M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
The names that are listed are old staff where is the list of new staff
March 21, 2024

PLEASE Don't Ever Go Here! The Place Is A Joke That Never Gets A Laugh. I'm A Loyal Chevy Lease Holder & I Ventured Into This Place Thinking It Was Under New Management Becaus More

by Djahmahnee
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
bad experience, Raphael Ebisi
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