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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.5
1,060 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 1,060 reviews

March 28, 2017

My new car purchase. I I was overwhelmed by my salesperson with his knowledge and experience about my vehicle and how he treated me as if I was family and had been knowing m More

by okstormrider69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None, Mario Ivey
Mar 31, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for your very kind review. I am very pleased to hear your kind words regarding Mario. He is dedicated to our customers and is always ready to exceed expectations. Thank you again and we hope you enjoy your new purchase for many miles of safe and happy travels! Best regards, Ben Seyden, (312) 881-3470

March 28, 2017

Patience & Care I went in not sure what exactly what I'm looking for. I knew what features I wanted but the choices can be overwhelming. This is where Sean comes in t More

by Hevvye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Holley-Jones
Mar 31, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

We appreciate you taking the time to leave us a great review! I am pleased to hear Sean did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best regards, Ben Seyden, (312) 881-3470

March 28, 2017

Thankful! Thankful I had the opportunity to meet and work with Sean! He was friendly and very informative about each car I looked at. He made me feel comfortabl More

by RTP69478
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Holley-Jones
Mar 31, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

We are truly grateful for this awesome review! I am thrilled that Sean was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. We look forward to making sure that you enjoy your new car for many years to come. Best regards, Ben Seyden, (312) 881-3470

March 27, 2017

Local dealership with a family business feel. Went into this dealership because of its very local location. And also they had a good deal on new Hyundai Tucsons. Went there to meet and internet sa More

by JOHN C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramses Mejias, Manny Moreno
Mar 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Congratulations on your Santa Fe, John! Thank you so much for your kind and honest review of our dealership. We always appreciate any feedback. It was a pleasure to do business with you and I'll be sure to pass your thanks on to Ramses. We hope to see you again in the future! Sincerely, Ben Seyden, (312) 881-3470

March 27, 2017

Fair fight with no smoke and mirrors What makes this dealership so great it's Mr. Allan Washington. When Gordon Family Chiropractic purchase two vehicles from him he made sure that durin More

by Gordon Family Chiropractic
Recommend Dealer
Yes
Employees Worked With
Allen Washington
Mar 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for this great review and congratulations on your new purchases, Dr. Ayo Gordon. Allen is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Be well, Ben Seyden, (312) 881-3470

March 27, 2017

Just great. Neil was just wonderful. He was very funny and understood and explained the buying process. He went to bat for us and got what we wanted. More

by Vegamiranda5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Benavides, Neil Duncan
Mar 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Congratulations on your purchase! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Neil was so positive. Please come back and see us again in the future with anything else you might need. Take care! Be well, Ben Seyden, (312) 881-3470

March 27, 2017

Keshana's visit He was awesome. He was very encouraging. He gave good advice and information about vehicle. He made me feel great about my new vehicle. He's the best More

by Family3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Duncan
Mar 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for sharing your feedback, Keshana. Congratulations on your new vehicle! Neil is a fantastic employee and I'm thankful for everything he brings to our team. I wish you all the best! Be well, Ben Seyden, (312) 881-3470

March 26, 2017

Excellent experience No car buying experience is a walk in the park. Pure anxiety. The gang at Rogers Auto Group made it enjoyable, stress free, and entertaining. Will def More

by Jbouquet33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy Drabek
Mar 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for this 5 star review and congratulations on your new car! We really appreciate you leaving us your input. I am very pleased to hear that our staff could make your car shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Be well, Ben Seyden, (312) 881-3470

March 25, 2017

New lease Paul is an excellent sales man. This is the second time we went with Hyundai for a new lease and Paul was more than willing to walk us through the opt More

by Lildoc45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul McCollam
Mar 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for leaving us this great review. I am very happy to hear that we could provide you with a second car leasing experience that was just as good or better as the first! I’ll share your comments with Paul and we look forward to working with you again down the road. Take care! Be well, Ben Seyden, (312) 881-3470

March 25, 2017

Wasted Time Just today, Saturday March 25th, I arrived at 7:15am, there were several car waiting in line. After the extensive wait, I was told they wouldn't look More

by Knshaw
Recommend Dealer
No
Employees Worked With
Ariel
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