Back

Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.5
1,060 Reviews

2720 S Michigan Ave

Chicago, IL

60616

Directions

By Type

Showing 1,060 reviews

March 24, 2017

Family vehicle My husband and I were in need of a reliable family vehicle. We had a set budget. We had such a smothe, time conscious, best Customer service experienc More

by Lakecarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy Drabek, Jarrett Fusilier, Manny Moreno
Mar 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

.

Mar 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for recognizing your experience at our store. It is great to know that Jarrett was able to provide you and your husband with a pleasant time purchasing your vehicle. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Be well, Ben Seyden, (312) 881-3470

March 24, 2017

Diamond My sales person Diamond was great she new everything and went above & beyond I barley had any questions because she answered them before I even asked. More

by Blackboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diamond Merrell, Roger Clegg
Mar 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Congratulations on your purchase! Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. Diamond is wholly devoted to the success of our guests’ experiences and we are proud to have her on our team. We would love to work with you again. Kind regards, Ben Seyden, (312) 881-3470

March 24, 2017

Excellent Service First off, big UPs to Nathan and the team at Rogers Auto Group for listening to my wants and needs, they was able to help me find a nice car at an aff More

by JohnHarris45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Benavides, Nathan Myers, Nohe Arroyo
Mar 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for sharing your experience with us, John! Congratulations on your purchase! Nathan and the team will be happy to hear that you left satisfied. Do not hesitate to reach out to us if you need anything else in the future. Be well, Ben Seyden, (312) 881-3470

March 23, 2017

Great Service I absolutely love Rogers Hyundai, they are always very friendly and they always find a way to get me to buy a car. I have worked with Allen more than More

by taryn_everett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Washington
Mar 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Congratulations on your recent purchase, Taryn! Thank you so much for the great review of your experience at our dealership and especially with Allen. All of the employees appreciate your loyalty to Rogers Auto Group. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact us. Kind regards, Ben Seyden, (312) 881-3470

March 23, 2017

Great Customer Service & Friendly Staff Mike Brown was great. Very friendly and informative. He made the process easy and accommodated our every need. Make sure you ask for Mike Brown. More

by Erica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Brown, Manny Moreno
Mar 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Erica, thank you and congratulations on your purchase! I am so very pleased that Mike could make your visit easy and hassle free, and we believe that's how every car buying experience should be. Kind regards, Ben Seyden, (312) 881-3470

March 23, 2017

My Visit My visit to Hyundai was very great,from the reception to the sales person and to the manager and the financial team was very smooth,I was very happy w More

by ekowd52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Brown
Mar 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Hi and thank you so much for sharing your 5-star feedback with us! Congratulations on your purchase! I’m glad your purchase went so well and we look forward to being able to assist you again in the future. Kind regards, Ben Seyden, (312) 881-3470

March 23, 2017

Professionalism at its best I came Rogers Auto Group to inquire about extended warranty. I have been to many other dealerships but at Rogers I was introduced to Manny in finance. More

by Camper26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Brown, Manny Moreno
Mar 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so very much for taking the time to leave such a pleasant review. We are glad to hear that your experience with Manny was well and look forward to working with you in the near future for your automotive needs. Kind regards, Ben Seyden, (312) 881-3470

March 23, 2017

To drive with uber I really like the young lady that help me out Diamond MERRILL..SHE WAS REALLY HELPFUL WITH EVERYTHING.I COULD CALL HER AND ASK HWR ABOUT ANYTHING WITH More

by Natasha Hughes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diamond Merrell
Mar 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thanks for your outstanding review, Natasha! I'm very happy to hear that Diamond was of such help to you. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else we can do for you. Kind regards, Ben Seyden, (312) 881-3470

March 23, 2017

Great Customer service Loved the service, friendly, and fast no waiting. Got right to it, explain, show me options, overall I loved it. I will recommend Rogers Auto Group to More

by C.Mack Blessed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diamond Merrell
Mar 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for sharing this kind feedback with us. I'm very happy to know you enjoy your overall service experience. Please let me know if you have any further question or needs. I appreciate your business and I look forward to seeing again soon. Kind regards, Ben Seyden, (312) 881-3470

March 23, 2017

Great experience The service that i got was excellent And she made me fill very welcome. And give great direction s and the experience very pleasant i will come back More

by Cafeizalco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diamond Merrell
Mar 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for the wonderful rating. I'm glad that our staff was able to provide you with such a great experience. Feel free to stop in again and please let me know if you need anything! Kind regards, Ben Seyden, (312) 881-3470

...
64
...