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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.5
1,060 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 1,060 reviews

March 23, 2017

Good Dealership The dealership showed a very business and professional view with each question asked delivered upmost customer service. Showed a tremdenous amount of More

by jamesrice390
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McCollam, Manny Moreno
Mar 28, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for your review and business as a customer, James. It is our goal to provide every one of our customers with the kind of excellent service you described and I’m glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Kind regards, Ben Seyden, (312) 881-3470

March 22, 2017

People Everyone was very friendly. and know-legible. Hector in service everyone in the parts dept. bobby the porter. Would recommend the dealer to my friend More

by lvlaluz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin benavides Hector in serv, Ramses Mejias
Mar 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so very much for taking the time to leave us such a pleasant review, Lydia! I am glad that you were taken care of our friendly staff with 100% customer satisfaction. Thank you again and we always look forward to working with you again in the future! Kind regards, Ben Seyden, (312) 881-3470

March 22, 2017

Jimmy Kottler is the best, very professional , best customer service. I had a best experience dealing with him, he made me feel more like a family. I hope I will to deal with him many years to co More

by Amine G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Kottler
Mar 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you, Amine, for taking the time to let us know how we are doing! Congratulations on your new car! Jimmy is one of the best at his career and your review is spot on. We are happy that he took great care of you. We look forward to helping you again! Kind regards, Ben Seyden, (312) 881-3470

March 22, 2017

Salesperson review Jimmy was very nice and very helpful. I enjoyed working with him in helping find a car for myself. I would recommend him to any friends/family members More

by Cate525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Allan Ravin, Jimmy Kottler
Mar 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

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Mar 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Hello and thank you for the wonderful 5 star review! I’m so happy you enjoyed your experience with Jimmy here at Rogers Auto Group. We really appreciate your feedback and we look forward to working with you again in the future! Kind regards, Ben Seyden, (312) 881-3470

March 22, 2017

Service Jimmy was real friendly and very courteous. He showed me everything I needed in the SUV I wanted. I would recommend this place to my friends and famil More

by Juan24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Kottler
Mar 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Juan, we appreciate you taking the time to leave us a great review! I am pleased to hear Jimmy did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Kind regards, Ben Seyden, (312) 881-3470

March 22, 2017

Great experience! I got my first car on leasing from Rogers Auto Group and my experience was great! Evryone is very helpful and gives the best to satisfy customers' nee More

by NJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Allan Ravin, Jimmy Kottler
Mar 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Congratulations on your new car! Thank you for taking the time to write us a great review. I am thrilled to hear that you had such a great leasing experience with us. Please let me know if we can help you with anything else automotive-related. Kind regards, Ben Seyden, (312) 881-3470

March 21, 2017

Just incredible service all around. My fiance and I stumbled upon Roger's Auto Group after a very disappointing experience at another dealership. We had traveled a couple hours north to More

by Troach51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Myers, Allan Ravin
Mar 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. I would like to congratulate you on your Camaro! I am very glad to hear that your experience with Nathan has been very positive and I’m grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Kind regards, Ben Seyden, (312) 881-3470

March 20, 2017

Good Experience at Rogers I was very satisfied with my sales person at Allen Washington and Isaac Houston they were very patient and took the time to explain everything about More

by Leeann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Washington, Issac Houston
Mar 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Allen and Isaac were there to provide you with such exceptional service! Thank you again and congratulations on your new purchase. Kind regards, Ben Seyden, (312) 881-3470

March 19, 2017

Great customer service. We didn't think we would be able to trade our car in. But after talking with John Scher and Ramses Mejias they were able to get us in a brand new 2016 More

by michael_abenante
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramses Mejias
Mar 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

I’m grateful you chose us to trade in your vehicle, Michael. Congratulations on your new 2016 Hyundai Accent! I am pleased to hear about your excellent experience working with John and Ramses! Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Kind regards, Ben Seyden, (312) 881-3470

March 18, 2017

2017 buick Lacrosse I bought a new 2017 Buick Lacrosse the other day.. This being the sixth or so new car that i have bought from Rogers, it is obvious that i like their More

by bob bobbers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Nino
Mar 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Larry, you have been doing business with Dan and Rogers Auto Group for years and your review about us is truly appreciated. Enjoy your new 2017 Buick Lacrosse that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Kind regards, Ben Seyden, (312) 881-3470

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