Napleton Downtown Chevrolet Buick GMC

Amazing Service My experience with Rogers Auto Group was painless and the sales representative, Issac Houston was a delight to work with. Not only was he knowledgeabl My experience with Rogers Auto Group was painless and the sales representative, Issac Houston was a delight to work with. Not only was he knowledgeable but he was extremely focused on getting me into my desired vehicle. The whole process was awesome! Allan Ravin was also pleasant to work with! He explained everything in detail regarding the financing and his eagerness to ensure the process was painless was a plus for me! Rogers Auto Group is the Bomb!! More

We came based on reviews.....and were DECEIVED!!!! We had a totally adverse experience than these reviews posted. I worked with Hyundai Corporate due to a problem and Rogers was chosen to remedy the p We had a totally adverse experience than these reviews posted. I worked with Hyundai Corporate due to a problem and Rogers was chosen to remedy the problem based on all the great reviews. Our experience did not display any of these WRITTEN experiences. Our appointment was at 7 am on March 11, 2017 to have our sunroof issue investigated and rust we found throughout the car after purchasing it this year from a different horrendous dealer. We were told they couldn't find our service request - we received 5 emails and texts reminding us of this appointment. The emails also list our notes of WHY we are creating the appt for service. My husband arrives at 6;30 am and there was a long line before him. He called me to confirm we do have an appt. because Shaun didn't look correctly. Then I heard Shaun in the background loudly overtalking my husband and giving all kinds of excuses about our appt. I then spoke to Shaun, who was also rude with me and I explained my position on the matters. Our closed sunroof howls at 70 mph while we were on the toll road in Indiana and I was told they are not going to have their mechanic get a ticket because they are in Chicago at a speed limit of 45 mph, not in Indiana. The rust was never investigated. They wanted us to drop off the car there: with the backlog of previous vehicles crowded here beyond the long line prior to 6:30 am, who knows WHEN they were going to review our problem. I waited and called Ed (Service Manager) who was just as ignorant and told me he was not told about the rust and the sunroof was fixed with the prior owner in 2014 from a service recall. They just totally overlooked our problems and why we were bringing it there to check on the problem reported to corporate after taking it to McGrath for rust investigation (The sunroof was discovered after our visit to McGrath). They never asked if we had an extended warranty, but they said you will be charged if we look at your issue from the "previously recalled" sunroof. THEY DON'T COMMUNICATE, THEY DON'T READ SERVICE REQUESTS. As mentioned, Ed stated he did not know about the rust despite the service request clearly stating the issue. He also said you can bring the car back and we will take pictures to send to corporate. I told him we were already inconvienced and will not be returning or waiting any longer. I also said I will be communicating back with corporate about my case which he just made worse with the problems we experienced here. After a blow off attitude, he said he will too and hung up. WE WILL NOT BE GOING BACK HERE TO THIS RUDE SERVICE PLACE!!!!!! More

Excellent friendly and comfortable. Great Excellent dealer, very clean great staff. Very knowledgeable and easy to deal with. Pete was friendly and made us feel at ease. Great experience a Excellent dealer, very clean great staff. Very knowledgeable and easy to deal with. Pete was friendly and made us feel at ease. Great experience all the way More

Happy customer This is my first time as a car buyer and Jarrett was a real great help and her and Manny did a great job at explaining. I'm very happy with my Honda. This is my first time as a car buyer and Jarrett was a real great help and her and Manny did a great job at explaining. I'm very happy with my Honda. More

VERY SATISFIED CUSTOMER New car is great so far. Rogers staff was very helpful. Nice assotment of vehicles to test drive. Given plenty of time to discuss purchase during our New car is great so far. Rogers staff was very helpful. Nice assotment of vehicles to test drive. Given plenty of time to discuss purchase during our visit with no pressure whatsoever! Dan's the man you want to go see! Very personable and knowledgeable he is! More

Jarrett is the best #MsMakeItHappen I was looking for a car for a while and was turned off by pushy salesman that only wanted to sell me what th ey wanted me to buy. I'm self employed an I was looking for a car for a while and was turned off by pushy salesman that only wanted to sell me what th ey wanted me to buy. I'm self employed and have had problems with my income and was told I needed a co signer. At RogersAutoGroup I worked with Jarrett Fusilier and she made the process so simple! She didnt makr me feel bad aboit my credit, showed me what i liked and what i needed to get into them. I bought a 13 CTS & I have a low payment and put reasonable money down with no cosigner! If you need help finding transportation at a great price ask for her! Thanks Jarrett! Mz.S. More

Great experience Paul was very professional and helped us choose the right car for us. We originally went in there looking at a different car but it was a little out o Paul was very professional and helped us choose the right car for us. We originally went in there looking at a different car but it was a little out of our price range but Paul was able to find us a car we both loved. More

Rogers Auto, Kevin and Sean are Excellent! Super showroom, everyone was terrific, and Kevin Benavides is excellent, and Sean is wonderful too! Great service, Kevin went above and beyond to get Super showroom, everyone was terrific, and Kevin Benavides is excellent, and Sean is wonderful too! Great service, Kevin went above and beyond to get me my new car, and at an excellent price! Would highly recommend Rogers Auto! More

Great! Great salesman! No pressure made me feel comfortable. I'll recommend this dealership and salesman Michael Brown for sure. I will be back for my next v Great salesman! No pressure made me feel comfortable. I'll recommend this dealership and salesman Michael Brown for sure. I will be back for my next vehicle in a few years! More

Walter cade awesome! Our experience was great! Walter cade was wonderful! I WOULD RECOMMEND ROGERS AUTO AND WALTER CADE TO ANYONE. OUR EXPERIENCE WAS INFORMATIVE AND PROF Our experience was great! Walter cade was wonderful! I WOULD RECOMMEND ROGERS AUTO AND WALTER CADE TO ANYONE. OUR EXPERIENCE WAS INFORMATIVE AND PROFFESIONAL AWESOME! More