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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.5
1,077 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 1,077 reviews

February 25, 2017

excellent I was very much pleased with sales person Daniel (Nino) I would recommend him to all my family and friends. I appreciate his service, he made sure I w More

by Angel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Nino
February 24, 2017

I'm in Love with MY CAR Dan is the best. He did everything possible to make me comfortable and I appreciate it. Definitely worth it. Thankso Dan. Love love love it. More

by leeawatson2309
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Nino, Lorena Krzyzak
February 23, 2017

Just Like Family I felt just like family and not just a customer. I had a great experience and I would recommend Rogers Hyundai to all of my family and friends. More

by enewell.ena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vazquez, Jeff Driscoll, Nohe Arroyo
February 23, 2017

Great Everything was excellent it was a smooth and easy process and I am definitely going to tell all of my friends and family I am pretty sure they will pa More

by Kenneth Douglas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Duncan
February 21, 2017

I purchased a new Buick Envision on February 21, 2017. Tracey Holmes was my saleswoman. She was wonderful: professional, friendly, knowledgeable about the car, efficient, patient, an More

by Jan2129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorena Krzyzak, Tracey Holmes
February 19, 2017

Thank You Jimmy You're Were terrific Jimmy was great helped me threw everything he is salesman he did a great job would come back to him any time he should help everyone he is a great man More

by brandunwilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Kottler
February 18, 2017

Rogers is the right place to buy car This is my second car whit Rogers auto group and want to thank to Danny Nino he took his time to find my Equinox 2017 this guy is awesome I feel like More

by luis1313a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Every body at Rogers , Mario Tarchala, Danny Nino, Allan Ravin
February 17, 2017

Survey I have to return my car apparently my loan wasn't approved but they let me leave off the lot! They are horrible and full of xxxx More

by lacaraburton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ramses Mejias, Allan Ravin
Mar 16, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

We are certainly sorry for the frustration. We hate when loans that were initially approved by the financial institution hit a snag. Unfortunately, while we work hard on behalf of our customers, we are not the ones making the decision for whether a loan will be approved. That is up to the individual lending institution. There are a number of factors that go into this process. As you know, we worked closely with you to get the bank the information they needed to finalize the process. Unfortunately, something wasn't quite right and they decided not to extend a loan. If you would like to discuss in more detail, please feel free to call me directly. Lorena Krzyzak Finance Director (312)225-4300

February 15, 2017

Great Experience I had a very easy and simple process purchasing my new car. Ramses was so helpful and professional. I would highly recommend purchasing your car at Ro More

by gmcialoni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramses Mejias
February 14, 2017

customer service Diamond was very attentive, friendly and professional. She listened and answered ever question I asked. She kept me updated on everything. If you want More

by Tonya Green
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diamond Merrell
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