Napleton Ellwood City Chrysler Dodge Jeep RAM

Buyer Beware of Forgery Sadly my son’s first car (Jeep) buying experience was tarnished by Napleton. His late Uncle was an avid Jeep owner. After he passed he decided that Sadly my son’s first car (Jeep) buying experience was tarnished by Napleton. His late Uncle was an avid Jeep owner. After he passed he decided that a Jeep was going to be the first vehicle he was going to buy. He saved up for many years (even before he could drive) and put down a large down payment only to find out the contract was void due to the dealership forging our signatures on the financial documents. This experience has taught him that dealerships are untrustworthy. He also has learned to read every detail of a contract and compare promised pricing to the actual price they put on the contract. If you bought a vehicle from them over the summer check your contract for add ons and enlarged pricing. I would also suggest requesting a copy of the contract from your financial institution, and compare signatures. Are they actually yours? It’s not fun to write a negative review and I even waited until my anger subsided after finding out about the forgery. This review is for all the innocent young adults. Remember buyer beware. More

RJ Anderson took great care of me! I saw a truck online. I called and set an appointment, and met with RJ. We drove the truck and sat down to discuss payment and price. He was not only I saw a truck online. I called and set an appointment, and met with RJ. We drove the truck and sat down to discuss payment and price. He was not only able to meet my payment, he was able to obtain the financing through a real lender! Awesome job and a great buying experience! Thank you to RJ and his team! More

Great Dealer and Sales Team I traded a 2014 Ram 1500 for 2019 Ram 1500. Met my salesman Tom Kennedy. Gave him specs what I wanted and Tom made it happen. Final negotiation was I traded a 2014 Ram 1500 for 2019 Ram 1500. Met my salesman Tom Kennedy. Gave him specs what I wanted and Tom made it happen. Final negotiation was smooth and Ray Reale was a wonderful person to work with. They took into everyting into consideration to make sure customer was satisfied by delivery of the vehicle. I normally dont have pleasant experiences with car dealers, but I can say that Napleton Dodge in Ellwood City,Pa deserves the 5 Star rating. I would send family and friends to deal with this team. Ray & Tom were Great! More

Worst Experience Of My Life The Sales Manager and General Manager treated me pathetically. When I drove an hour to look at a truck that I liked after seeing the roll over I had o The Sales Manager and General Manager treated me pathetically. When I drove an hour to look at a truck that I liked after seeing the roll over I had on the vehicle I was trading in they only wanted to try and sell me something brand new that I didn’t want. When I told the sale manager no, I wanted the one I came for he just stood up and walked away. Saying I wouldn’t be able to get a loan. Then after the salesman I had did a little pushing to try for a loan they was able to get me the loan and I was able to secure a loan through my own bank. This whole time I was never given any numbers or told of anyway to make it work. After securing a loan through my bank and through the dealership I was then also told that there would be no deal unless I went through them. The sales manager called me and asked what was wrong I proceeded to try and tell him and he would not listen, was real combative and then hung up on me. I then talked with the general manager. He would not listen, still would not work with me and even told me that he would not work with me because of the way I was treating him. I have never had such a horrible experience in my life. The general manager will try and explain this away as numbers. It has nothing to do with the numbers because they never tried to make anything work with numbers from the start. More

Great place My husband and I just purchased a Jeep from Tom at Napleton and it was such a great experience. He was super friendly and very nice. He got us a great My husband and I just purchased a Jeep from Tom at Napleton and it was such a great experience. He was super friendly and very nice. He got us a great deal on the Jeep we purchased. I would definitely recommend going to see him and the team at Napleton if you're looking for a new vehicle. More

Phil was amazing Phil and the whole Napleton organization was awesome. The greatest car buying experience I've ever had. I've already recommended them to friends and f Phil and the whole Napleton organization was awesome. The greatest car buying experience I've ever had. I've already recommended them to friends and family and will continue to do so to anyone who is looking to purchase a car. Worth going out of your way to have a pleasant experience with them. More

Phil is awesome! Phil is amazing and always works with us to get us what we want/need within our budget! I wouldn't go to anyone else! Phil is amazing and always works with us to get us what we want/need within our budget! I wouldn't go to anyone else! More

perfect Phil Tyler was awesome!! He took care of everything and even checks up after the sale!! It was an experience unlike any other I have experienced Phil Tyler was awesome!! He took care of everything and even checks up after the sale!! It was an experience unlike any other I have experienced More

Amazing Service I have been looking at different Jeeps for a while now and Phil listened to what i wanted and made sure he found it and that i went home in exactly wh I have been looking at different Jeeps for a while now and Phil listened to what i wanted and made sure he found it and that i went home in exactly what i wanted! He was very professional along with everyone at the dealership and i never felt pressured to buy or leave with anything! I’ll tell all my friend and family to check out Napleton for any new Car needs! More

great time at the dealer Phil Tyler is the best !! great experience working with him ! great environment came in looking for a certain jeep and got it . will buy again Phil Tyler is the best !! great experience working with him ! great environment came in looking for a certain jeep and got it . will buy again More