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Napleton Ellwood City Chrysler Dodge Jeep RAM - Service Center
Elwood City, PA
18 Reviews
18 Reviews of Napleton Ellwood City Chrysler Dodge Jeep RAM - Service Center
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May 24, 2023
This is my third truck lease from Napleton. They won't waste your time.. From there dedicated sales team, management, to there service department.-they got your back. Buy with confidence, knowi They won't waste your time.. From there dedicated sales team, management, to there service department.-they got your back. Buy with confidence, knowing they will not let you down. More
by Hunter
Employees Worked With
Helpful November 13, 2021
Ray and Joe have been nothing short of amazing! Their service and loyalty to their customers are second to none! I will never buy a car from anywhere else! service and loyalty to their customers are second to none! I will never buy a car from anywhere else! More
by zsportz23
July 02, 2020
Absolutely terrible! Service department only helps or answers when they feel like it. I’ve called and left a message for the service manager and he has yet to return my call and it’s been over a week.... answers when they feel like it. I’ve called and left a message for the service manager and he has yet to return my call and it’s been over a week.... I contacted the sales manager hoping to get some type of other help and he’s been no help either. Steer clear of this place. All xxxxxxxx More
by Donnie
Employees Worked With
Alex, Ray
May 25, 2019
oil change Went to Napleton for my routine oil change and inspection. Worked with Alex in service! Got treated like I've been buying my cars there forever! Highl Went to Napleton for my routine oil change and inspection. Worked with Alex in service! Got treated like I've been buying my cars there forever! Highly recommended!!! More
by ranger
Employees Worked With
Todd Higgins
November 29, 2018
Excellent service from Ben Stewart I was having issues with my van and Ben Stewart didn't hesitate to help me out! He went above and beyond the call of duty for me. I was having issues with my van and Ben Stewart didn't hesitate to help me out! He went above and beyond the call of duty for me. More
by 13Brenna
Employees Worked With
Ben stewart
October 25, 2018
GREAT sales - RUDE SERVICE - GET EVERYTHING IN WRITING Great SALES STAFF, RUDE Service Team!! ZERO COMMUNICATION between the two. GET EVERYTHING IN WRITING!!! Problem at 1st Service Call but brushed it off Great SALES STAFF, RUDE Service Team!! ZERO COMMUNICATION between the two. GET EVERYTHING IN WRITING!!! Problem at 1st Service Call but brushed it off. Today was 2nd bad experience. How would you feel in someone pushed paperwork toward you when questioning bill that WAS $30 in error, THEN TOLD, "when you figure it out....let me know"...turned her back and walked away. I WAS overcharged $30, BUT NO APOLOGY FOR RUDENESS. Great Deals BUT POOR CUSTOMER SERVICE....AFTER THE DEAL!!! Was Told Inspections, Emissions, Oil Changes and Tire Rotation Covered for 1st 2 YEARS, but now not honoring SALESMANS AGREEMENT!!! Paid $42+ (expensive) for Emissions and told I got my last free oil change???? (2 oil changes...not two years) ANYONE ELSE PROMISED THINGS TO SIGN YOUR NAME, AT THE END OF THE MONTH, TO MAKE THEIR QUOTAS?? More
by Alan Surowiec
Employees Worked With
Not sure of names.
April 25, 2017
Good experience Good service. Friendly and helpful staff. Answers questions quickly. Gives specifics. taken my car there for all maintenance since I bought the car th Good service. Friendly and helpful staff. Answers questions quickly. Gives specifics. taken my car there for all maintenance since I bought the car there 10 years ago. More
by lovemycar
Employees Worked With
Marlene-not sure tech's name
April 02, 2017
Unbelievable experience I had an appointment with the service department for an oil change and state inspection. When I arrived I was greeted by Marlene in service. She was b I had an appointment with the service department for an oil change and state inspection. When I arrived I was greeted by Marlene in service. She was by far the most pleasant service advisor I have ever worked with. She explained everything and there were no hidden fees or surprises. I waited in the show room and everyone was so nice. I didn't know much about this dealership until it was recommended by Ray Reale. A special shoutout to Tom Kennedy for listening to me rattle on while waiting for my truck. More
by chas4309
Employees Worked With
Marlene Allen
