Napleton Ford Columbus - Service Center

Such a great team! Everyone was friendly and knowledgeable. I will definitely be doing all my service here in the future! Thank you countryside ford! knowledgeable. I will definitely be doing all my service here in the future! Thank you countryside ford! More

Our oil change and tire rotation was handled well. However, after finding a screw in the sidewall of one tire, we ended up purchasing four new tires. The alignment machine wasn't working and we were However, after finding a screw in the sidewall of one tire, we ended up purchasing four new tires. The alignment machine wasn't working and we were promised apologetically that we would be notified when the apparatus was fixed and we would have to return to have the alignment done. After not hearing for a week, we scheduled the alignment with another dealership and it was completed. As of today, 2 weeks later, we still have not received a call about getting the alignment done! More

The entire crew there is top notch. 2 dealerships did not want to look into my truck warrantee problem. They diagnosed it within 2 hours. They are worth your time. want to look into my truck warrantee problem. They diagnosed it within 2 hours. They are worth your time. More

Good service. Ellen Ballweg was friendly and knowledgeable. The only one I recognize is Brent Krause, everyone else is gone. Don't like it as much. knowledgeable. The only one I recognize is Brent Krause, everyone else is gone. Don't like it as much. More

With Covid going on I wish office staff would wear masks. The waiting room, office and sales area are all one big room. Staff did try to stay more than six feet away, but wearing masks is recommended by t The waiting room, office and sales area are all one big room. Staff did try to stay more than six feet away, but wearing masks is recommended by the CDC. Service desk staff did have masks which was nice to see. Erin is always good to work with. More

I don't have any dealer to compare to Countryside to for service. That is because I always receive service that is quick and efficient every time I go there. service. That is because I always receive service that is quick and efficient every time I go there. More

Great service, easy access would come back when needing service again. My appointment was for later in the day but they were able to get me in earlier without any hassle. service again. My appointment was for later in the day but they were able to get me in earlier without any hassle. More

Great team and great service, I always take my vehicle there for any maintenance or service needs. Quick Lane always provides fast and professional service. there for any maintenance or service needs. Quick Lane always provides fast and professional service. More

Fast and Friendly service. Everyone is very professional. I would recommend Countryside to anyone interested in a new Ford. Everyone is professional and courteous. I have never had a bad experience at Country I would recommend Countryside to anyone interested in a new Ford. Everyone is professional and courteous. I have never had a bad experience at Countryside Ford. Class act. More

Great Service Fast Service, Friendly Staff. The Saturday hours are a great thing for people who work all week. The waiting room is clean. Would recommend this stor Fast Service, Friendly Staff. The Saturday hours are a great thing for people who work all week. The waiting room is clean. Would recommend this store to my friends. More