Napleton Ford in Libertyville

I came in for an oil change. Upon inspection of my SUV, there were a few mechanical problems that in the near future will need to be fixed. Eric was very helpfull in explaining exactly what was wrong and h there were a few mechanical problems that in the near future will need to be fixed. Eric was very helpfull in explaining exactly what was wrong and how they can fix it. He answered all of my questions and I left feeling that I definitely wasn't taken advantage of like many of these dealerships do these days. It is comforting to know that I can count on someone like Eric and a dealership like Napleton Ford. The prices were defintely reasonable. Eric is the man to see. Definitely a valuable asset to the Napleton Ford Team! More

I Bought a new Ford Edge with My Ford Touch. My salesman Tim Barcal was wonderful. He showed us how to use it, and even involved our 11 year old daughter in the sale. Hats off to all of Napleton Ford!! We g Tim Barcal was wonderful. He showed us how to use it, and even involved our 11 year old daughter in the sale. Hats off to all of Napleton Ford!! We give them a thumbs up!!! More

Devin was patient and thorough in helping make sure I got the car I wanted with every available incentive. Can't wait for it to get here. the car I wanted with every available incentive. Can't wait for it to get here. More

i had went in looking to buy a ford fusion, and he was very explainable and very helpful. i was extremly impressed on how everything worked out that day. he was very patient with me. i was very unsure if very explainable and very helpful. i was extremly impressed on how everything worked out that day. he was very patient with me. i was very unsure if thats what i wanted and he had showed me other cars and gave me diferences and over all was just very helpful. i would recommend this dealership! More

I've been going to Napelton for service since 2005, and I have always been pleased. I know I can trust the service guys which means a lot to me. I find their pricing to be on par with competitors, but I ha have always been pleased. I know I can trust the service guys which means a lot to me. I find their pricing to be on par with competitors, but I have the peace of mind that they offer. I know I can call them at any time if I have questions or concerns, and they will take the time to give me honest answers, keeping my safety and my pocketbook in mind. I won't go anywhere else! More

I would highly recommend this dealership as well as the employee that was helping me. The employee that helped me the most was Chris Acker. His knowledge was unparrelled to the other car salesman that I ha employee that was helping me. The employee that helped me the most was Chris Acker. His knowledge was unparrelled to the other car salesman that I have met. I always do my research before I go to a dealership but this guy had more information about the car that I wanted then all the websites I went to put together. I was impressed by his ways of finding me the right size vehicle, what package that I wanted and the accessories that would look good on that vehicle. I really had a great experience and I thank Mr. Acker for all his dedication and hard work. More

Excellent customer service, bought a used truck from there, always get coupons in mail, free car washes and there staff is very friendly, service is great! there, always get coupons in mail, free car washes and there staff is very friendly, service is great! More

I came in to buy a new Ford Mustang. Chris showed me the different models. He also helped me to find the right one for the right price. I would highly recomment Chris to all of my friends. different models. He also helped me to find the right one for the right price. I would highly recomment Chris to all of my friends. More

Rich helped me find a nice pre-driven car for my son in a price range that was just great. We had a very limited budget & was able to find a great car in my price range. price range that was just great. We had a very limited budget & was able to find a great car in my price range. More

Angelo was very friendly and helpful. He responded quickly to all of my concerns and questions and helped me find a vehicle that fit my interests and my price range. I'm very happy with the high level quickly to all of my concerns and questions and helped me find a vehicle that fit my interests and my price range. I'm very happy with the high level of customer service that I received. I couldn't have asked for a better car buying experience! Thanks! More