Napleton Ford of Oak Lawn

It was a great experience. .Jimmy was very helpful..he even..hook my phone up were I could answer it thru my truck....hey.!!! Thanks Jimmy... .Jimmy was very helpful..he even..hook my phone up were I could answer it thru my truck....hey.!!! Thanks Jimmy... More

Excellent service , from very knowledgeable staff. Kathy, Ken, Mark, Amber are outstanding. They have helped me several times. I bought a used car and had some issues as well as recalls. They made th Kathy, Ken, Mark, Amber are outstanding. They have helped me several times. I bought a used car and had some issues as well as recalls. They made this stress free. And also shoutout to Raymond a long-time mechanic at Hawk. He is fabulous as well. Also the love Polish cleaning crew who do an amazing job keeping this dealership sparkling always. And no, I am not related to anybody at Hawk Ford. I'm just a satisfied customer. Thank you everyone for doing a superb job. I really appreciate it🤗👍 More

Service good. The porters ARE TERRIBLE. IT TOOK OVER 35 minutes to get my car. NO ONE WAS AT THE CUSTOMER SERVICE DESK The porters ARE TERRIBLE. IT TOOK OVER 35 minutes to get my car. NO ONE WAS AT THE CUSTOMER SERVICE DESK More

I was informed that my repairs would cost approximately 2000 and my bill is 4200 2000 and my bill is 4200 More

Great customer service, in and out for oil change. Was told an hour or two. Was done in 30 minutes Was told an hour or two. Was done in 30 minutes More

Awesome dealership. Fantastic service. I was in and out in less than 20 minutes for an oil change. Jimmy the manager was very nice and answered all my Questions. Fantastic service. I was in and out in less than 20 minutes for an oil change. Jimmy the manager was very nice and answered all my Questions. More

The counter man was very helpful and answered all my questions that I needed answered and made me feel comfortable being there questions that I needed answered and made me feel comfortable being there More

They were very nice to me and got me in and out. Gave me all of my options Gave me all of my options More

Excellent tech service, partnered with a great service desk and advisor... Was so good ended up with a new car desk and advisor... Was so good ended up with a new car More

Amber at the service desk was a pleasure to work with waiting over 6 days to have a battery installed in my vehicle is totally unacceptable waiting over 6 days to have a battery installed in my vehicle is totally unacceptable More