Napleton Ford of Oak Lawn

I always have a pleasant experience when getting service for my vehicle. On my most recent service trip, the work was going to take longer than expected and they gave me a loaner vehicle so I wouldn't be i for my vehicle. On my most recent service trip, the work was going to take longer than expected and they gave me a loaner vehicle so I wouldn't be inconvenienced. More

Ali and joe did great work finding what we were looking for and gave us different payment options to choose from that would best fit what we needed and could afford! for and gave us different payment options to choose from that would best fit what we needed and could afford! More

My car been there 2 weeks & LC told me car is ready, but unfortunately when I came to it's not, part is backordered & I've been renting a car the whole time hoping to get it done, & they told me they will unfortunately when I came to it's not, part is backordered & I've been renting a car the whole time hoping to get it done, & they told me they will call me when the part come in. More

The gentleman that attended me seemed to have a bit of an attitude while attending me. The dealership did not call me when my car was ready. I took it in early morning and had to call in to see if it was rea attitude while attending me. The dealership did not call me when my car was ready. I took it in early morning and had to call in to see if it was ready. Getting my vehicle back late afternoon. More

Like always you guys are amazing , super helpful, super nice , do everything you guys could and I appreciate it soo much. Super thank you to Nike nice , do everything you guys could and I appreciate it soo much. Super thank you to Nike More

Joe Vendetti & Joe Storting did a great job as usual. Since my family & I have been customers for decades, I would expect nothing less. I send everyone to them! Since my family & I have been customers for decades, I would expect nothing less. I send everyone to them! More

Pete Abramowicz at the Hawk Ford Quick Lane is very professional, friendly and knows what trusts customer service is. Pete works at The Quick lane at 7:00 a.m. Monday through Thursday. professional, friendly and knows what trusts customer service is. Pete works at The Quick lane at 7:00 a.m. Monday through Thursday. More

Needed maintenances and a nail in my tire, Amber got me in the day I wanted and my truck got oil change and tire repair completed in an hour, great job!! in the day I wanted and my truck got oil change and tire repair completed in an hour, great job!! More

We had an issue with over booking. But they adjusted and service the my car promptly. There was a small weight time. The female was courteous, the male was somewhat abrupt. service the my car promptly. There was a small weight time. The female was courteous, the male was somewhat abrupt. More

I brought my car in for a recall and an oil/filter change. I also inquired about the transmission fluid on my certified used car, and was given the info I needed. My car was ready very quickly. change. I also inquired about the transmission fluid on my certified used car, and was given the info I needed. My car was ready very quickly. More