Napleton Ford of Oak Lawn

It’s like a second home we’ve bought multiple cars we love the atmosphere and the fact that we always get a great rate is even more comforting love the atmosphere and the fact that we always get a great rate is even more comforting More

Car left with dirty fingerprints on dash and glove box, disappointed in cleanliness from dirty gloves at we make oil change and from filters changed disappointed in cleanliness from dirty gloves at we make oil change and from filters changed More

Recently purchased my new Ford Escape through him, great guy! Not pushy as other car dealers could be and very reasonable. Also kept in contact with me as I was going through the car trade-in process! guy! Not pushy as other car dealers could be and very reasonable. Also kept in contact with me as I was going through the car trade-in process! More

Rich has been phenomenal in communicating what my 2014 Ford Fusion needed. He’s been professional and a pleasure to work with during this process! Ford Fusion needed. He’s been professional and a pleasure to work with during this process! More

Service staff is great. Paul was super nice and helpful and I highly recommend getting your car serviced there. They are honest and straight forward. and I highly recommend getting your car serviced there. They are honest and straight forward. More

Can't say enough about Don and Joe. Made the deal easy and a process that helped me get in and out without any hassle. Thanks guys! and a process that helped me get in and out without any hassle. Thanks guys! More

This is the best dealer ship I have ever been at , the service and everyone was extremely polite , I came in with a nail in my tire and they were packed, I was in and out in 15 minutes service and everyone was extremely polite , I came in with a nail in my tire and they were packed, I was in and out in 15 minutes More

The service director Jaime Benck is the rudest and most unprofessional person that I have ever met. An error was made on their part and instead of trying to rectify the issue, I was was spoken to in a deme unprofessional person that I have ever met. An error was made on their part and instead of trying to rectify the issue, I was was spoken to in a demeaning manner as if I was not worthy of their services. This was a terrible experience and I recommend you spend your money elsewhere. If I could give it zero stars I would. I am truly disgusted at this encounter. More

Always a great experience here. This is the second car we have purchased from Nick Ristich. Awesome to work with, treats us like family, one of the most genuine salesmen I’ve ever worked with. have purchased from Nick Ristich. Awesome to work with, treats us like family, one of the most genuine salesmen I’ve ever worked with. More

Very professional and helpful. They solved my problem in no time and I will be returning back to them with any future help I need! no time and I will be returning back to them with any future help I need! More