Napleton Ford of Oak Lawn

The check-in was painless, efficient, and extremely fast. Jennifer was extremely helpful, very professional. Entertained any questions that were asked. Explained the services patiently and professionally. Jennifer was extremely helpful, very professional. Entertained any questions that were asked. Explained the services patiently and professionally. More

Everything went fine Paul was very good let me know what was going on the car was done in the time promised that everybody was very friendly and very nice everything went really smooth was going on the car was done in the time promised that everybody was very friendly and very nice everything went really smooth More

I have had my car serviced many times over the past six years and have always received excellent service. I know I can trust Hawk Ford. years and have always received excellent service. I know I can trust Hawk Ford. More

The worst part of the whole experience is having to write this fricken review I should not have had to this and you should really rethink this !!!!!! this fricken review I should not have had to this and you should really rethink this !!!!!! More

I was very pleased with my experience at Hawk Ford. My service agent, Rich, was very attentive to my scheduling needs and the service visit itself. I realize why - but did miss the coffee service you usu service agent, Rich, was very attentive to my scheduling needs and the service visit itself. I realize why - but did miss the coffee service you usually have available when waiting for a few hours for the service to be completed. Perhaps you could have free water bottles available to give to all your waiting customers? More

We had another amazing and smooth experience purchasing a car today with this dealership. Hands down, one of the easiest processes thanks to Joe, he's the reason we keep returning. This is the 6th car we hav car today with this dealership. Hands down, one of the easiest processes thanks to Joe, he's the reason we keep returning. This is the 6th car we have purchased with this company in the last 10 years. He had us work with Mitchell who was accommodating to our requests and needs More

Great service and professional. Easy to make an appointment with minimal wait. I highly recommend Hawk Ford for your service needs, as well as new car purchase. appointment with minimal wait. I highly recommend Hawk Ford for your service needs, as well as new car purchase. More

This is my go to dealership. Usually, the prices are in my budget and other times they’re not. The people that helped me were nice. my budget and other times they’re not. The people that helped me were nice. More

I make it a point to always use Hawk ford for service oil changes anything that comes up with my car their service department is excellent friendly and they always do a great job have been going to them for changes anything that comes up with my car their service department is excellent friendly and they always do a great job have been going to them for five years More