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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,053 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,053 reviews
Verified Customer
October 31, 2020
LaQuita in service did a awesome job to make sure all was taken care of for my daughters old mini van that had a recall on the 3rd row seat latch. They basically put new wheel wells on it to make it safe aga taken care of for my daughters old mini van that had a recall on the 3rd row seat latch. They basically put new wheel wells on it to make it safe again. More
by Dplumb130
Employees Worked With
LaQuita Childress
October 31, 2020
Explained everything too me nothing hidden honest and great to work with thank you for a great experience. Would recommend anyone to work with him. great to work with thank you for a great experience. Would recommend anyone to work with him. More
by Mohammadzamat
Employees Worked With
Fay Hussein
October 30, 2020
I always return to Hawk ford because I don’t feel pressured into my purchase. They listen to my needs and my salesman Tony Martinez is patient and understanding when I have moments of uncertainty wit pressured into my purchase. They listen to my needs and my salesman Tony Martinez is patient and understanding when I have moments of uncertainty with vehicle types and models. Great experience all the time and I was recently there for service to my vehicle and Rich explained what was needed and made me feel comfortable with the service. More
by elsapovis
Employees Worked With
Anthony Martinez, Richard Pitlock
October 29, 2020
When I bought my car from your dealershipand I got home the next day I tried my fog lights in the am and they were shattered on the left side inside. Then it gets better, there is a small dent on the left the next day I tried my fog lights in the am and they were shattered on the left side inside. Then it gets better, there is a small dent on the left upper side of the back of the suv near the tail light. I asked Jimmy about this, he said im sorry ill talk to the guys who check the vehicles and when I bring it in they will see what they can do. I feel like I made a mistake coming here. I'm Paying over 25000 for a car with these problems already. Not impressed and pissed off More
by john_alec
Employees Worked With
Jimmy Segura
October 29, 2020
I didn't have to wait that long for service this time. After going on a test drive I was assured that my car was in good shape.I would rate the dealership as a 5 if I was offered a warm drink and if they After going on a test drive I was assured that my car was in good shape.I would rate the dealership as a 5 if I was offered a warm drink and if they washed my car after servicing.. very disappointed that diagnostic is $150.00. Too high. More
by sandrasfpierce
Employees Worked With
Don't know name
October 29, 2020
Great service. Amber straubing was amazing. She took the time to review and explain the vehicle check up report, discuss options and solutions. Would absolutely recommend time to review and explain the vehicle check up report, discuss options and solutions. Would absolutely recommend More
by pdudaryk
Employees Worked With
Amber Straubing
October 29, 2020
Excellent service. Exceptional care taken by Amber Straubing. She went above and beyond to make sure everything was taken care of. I am very pleased and will let my family and friends know too! Straubing. She went above and beyond to make sure everything was taken care of. I am very pleased and will let my family and friends know too! More
by yoisyois
Employees Worked With
Amber Straubing
October 28, 2020
LC did a great job helping me..I truly had a great experience and if I’m ever in need of a dealer I’ll definitely be returning to you guys experience and if I’m ever in need of a dealer I’ll definitely be returning to you guys More
by Willjones942
Employees Worked With
LaQuita Childress
