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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.6
3,469 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,469 reviews

May 13, 2021

Great service, time manageable,. They were able to get me in and out but dedicated the time and effort to complete the job to satisfaction. More

by ROBBILLY816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaQuita Childress
May 13, 2021

Everyone is so professional. The service was done in a timely manner. The friendliness of the staff is outstanding. This is the only car dealership I use to get anything repaired or checked on my car. More

by Psalm23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Straubing
May 13, 2021

they do not fulfill what they promise. The seller promised me a spare tire because the car did not bring it and a control for the car, he did not call me again. More

by Adriana
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Ristich
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021

I spend thousands. Never get a wash. My hood latch is now broken after service. I don't think I'll be going back again. More

by jaynav1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hawk Ford Staff
May 10, 2021

I’ve had a very pleasant experience of each day that I was there for service on my vehicle . I was welcomed with warm ness from Kathy . A huge smile and conversation about how my day was going . More

by gportis2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy
May 07, 2021

Professional and friendly. Fast and efficient. Courteous and service with a smile. I would recommend this location. I look forward to my return service later this year More

by Stecam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Benck
May 06, 2021

service is superior was able to get appointment without awaiting everything was completed in record time. would refer friends. thanks again see you again for next service call More

by pat.appleton.bzwy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Straubing
May 06, 2021

Staff members were very friendly and efficient. I was able to get all the work required done in a timely manner. Rich was very patient, friendly, kept me updated throughout the process and made sure that More

by Tierra Washington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Pitlock
May 06, 2021

Extremely professional and personalized attention from everyone. I came in from Kansas City and it was worth every mile. Thanks Joe and the Hawk team. More

by RVENDITTI52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Venditti, Joe Storti, Malik Namernah
May 05, 2021

Rich one of the service advisors is first class. He kept me up to date on the extended warranty claim and got me back on the rode quickly. Getting a loaner during the repair made the whole experience seamle More

by Ribmanchicago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Pitlock
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