Napleton Ford of Oak Lawn

Extremely Satisfied Customer The Department is very professional and organized and always gets you logged in once you arrive. I am usually very busy and timing is hard for car ma The Department is very professional and organized and always gets you logged in once you arrive. I am usually very busy and timing is hard for car maintenance but I always get in and out quickly. The staff is friendly and is aware of the normal maintenance needs of my vehicle. More

Great service + great price Alex took care of my two cars even without an appointment, the price was great and they even applied a discount based on my service records from past Alex took care of my two cars even without an appointment, the price was great and they even applied a discount based on my service records from past services awards, excellent service, thank you. More

Excellent service, Ouick Lane always superb job. Alex Marcinkowdki always comes through. He has superb people skills and always remembers the customer's name. Very fast and timely. Will answer all qu Alex Marcinkowdki always comes through. He has superb people skills and always remembers the customer's name. Very fast and timely. Will answer all questions and I feel confident of receiving the best care and always a job well done. If your vehicle requires the Service Dept instead of Quick Lane, he will take care of it for you, in a timely manner. An asset to Hawk Ford! More

Absolutely amazing customer service I came to the dealership after I forgot my car key back at my parent’s house in Michigan. I flew into Midway and had no way to get back to my apartmen I came to the dealership after I forgot my car key back at my parent’s house in Michigan. I flew into Midway and had no way to get back to my apartment and job in Champaign-Urbana. It was a last minute request but the service department took care of me right away and reprogrammed a new key for me! I don’t know what I would’ve done! They were so helpful! Great customer service and dealership! More

Kathy got me in and out on time they kept me updated as to what was going on, great service.. plan on bringing my Lincoln in in the very near future to what was going on, great service.. plan on bringing my Lincoln in in the very near future More

ford f150 Great to buy a truck from .Had a excellent buying experience. Wood buy a car or truck again from Hawk ford in the future if needed. Great to buy a truck from .Had a excellent buying experience. Wood buy a car or truck again from Hawk ford in the future if needed. More

Love the car. Selling point heated seats.key less entry! Salesman were great.Offered us water and cupcakes or if we wanted coffee.They were all very nice and helpful. Salesman were great.Offered us water and cupcakes or if we wanted coffee.They were all very nice and helpful. More

2020 Explorer Limited I always enjoy my car buying experiences at Hawk. Joe is always there to ask questions and get the right answers. Ali was so patient explaining all of I always enjoy my car buying experiences at Hawk. Joe is always there to ask questions and get the right answers. Ali was so patient explaining all of the car’s features. I LOVE my folding mirrors and back lift gate. One happy camper!, More

I’m totally satisfied with my service and Paul Stassin Paul assured me my car will be repaired with the best mechanics. My car is perfect! Paul was right! Thank you Hawk Ford and Paul! Paul assured me my car will be repaired with the best mechanics. My car is perfect! Paul was right! Thank you Hawk Ford and Paul! More

Great customer service, kathy and eva were wonderful I had a wonderful experience with all employees I came in contact with. They were very knowledgable and courteous. I will be using hawk Ford oaklawn I had a wonderful experience with all employees I came in contact with. They were very knowledgable and courteous. I will be using hawk Ford oaklawn for all my automotive needs and when I am ready for a new vehicle. I will also reccomend to everyone else I know More