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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.6
3,435 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,435 reviews

May 16, 2020

Why I've been a customer since 1983. Hawk Ford is an excellent dealership. They have always been professional, expedient and honest. They are easy to do business with. They are sensit More

by leppert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Klein, Paul Stassin, Amber
May 16, 2020

Very helpful. Kind. Courteous. Professional. I have been coming to the hawk ford on 95 st. For a few years now and they are always warm and accurate and professional. Their service is unmatched. More

by jonathanbullarf
Recommend Dealer
Yes
Employees Worked With
Amanda, James Benck
May 14, 2020

I went in for a recall on my Ford Fusion while I was there I test drove a 2020 Ford Escape both people who helped me treated me like family.I will be back to buy a new car. More

by justhaynes02
Recommend Dealer
Yes
Employees Worked With
Brian Ihde, James Benck
May 14, 2020

Efficient,courteous, professional, and quick. Up front Efficient,courteous, professional, and quick. Up front pricing. Pleasure to deal with. The service manager took time to research tires while we wer More

by Lale Nenadovic
Recommend Dealer
Yes
Employees Worked With
Ali Huseen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richie from the service department , Mo Yousef, Julie Vega, James Benck
May 13, 2020

I don’t like going to dealerships due to the pressure buying tactics used by most of them, but this was the first time I wasn’t harassed and felt like I walked away with an awesome deal. More

by Great experience
Recommend Dealer
Yes
Employees Worked With
Joe Venditti
May 13, 2020

The best Ford dealership in the Chicagoland area. Their courtesy and professionalism is second to none. I will always use Hawk For for my car needs and will not hesitate to recommend their dealership to my More

by Peter
Recommend Dealer
Yes
Employees Worked With
James Benck
May 13, 2020

Paul Stassin is beyond professional, understanding, and caring when it comes to my needs. I won’t work with anyone else unless Paul is unavailable. He always takes into account my issues and how they affec More

by bigmutt
Recommend Dealer
Yes
Employees Worked With
Stassin, Paul, James Benck
May 13, 2020

It was a smooth transaction. The staff was courteous and informative. We have never had a bad experience so far with this dealership in terms of service. More

by cbradshaw1971
Recommend Dealer
Yes
Employees Worked With
James Benck
May 13, 2020

A long-time customer. I genuinely feel the respect and courtesy every time I am in for service. These past year, Amber has been the person who I have dealt with and I am always happy. Amber's thoroughnes More

by Hector
Recommend Dealer
Yes
Employees Worked With
Amber, Anthony Gandara
May 13, 2020

I thought 2 hours was a little long to get 2 duplicate keys made. The people I had interactions with were helpful and professional. It wasn't a bad experience. More

by David Dineff
Recommend Dealer
Yes
Employees Worked With
James Benck
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