Napleton Ford of Oak Lawn
Oak Lawn, IL
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Why I've been a customer since 1983. Hawk Ford is an excellent dealership. They have always been professional, expedient and honest. They are easy to do business with. They are sensit Hawk Ford is an excellent dealership. They have always been professional, expedient and honest. They are easy to do business with. They are sensitive to the customer's needs and they bend over backwards to work with you. I live 38 miles from the dealership, but it's worth the drive. These are reputable, hard-working people who treat you like family. More
Very helpful. Kind. Courteous. Professional. I have been coming to the hawk ford on 95 st. For a few years now and they are always warm and accurate and professional. Their service is unmatched. coming to the hawk ford on 95 st. For a few years now and they are always warm and accurate and professional. Their service is unmatched. More
I went in for a recall on my Ford Fusion while I was there I test drove a 2020 Ford Escape both people who helped me treated me like family.I will be back to buy a new car. there I test drove a 2020 Ford Escape both people who helped me treated me like family.I will be back to buy a new car. More
Efficient,courteous, professional, and quick. Up front Efficient,courteous, professional, and quick. Up front pricing. Pleasure to deal with. The service manager took time to research tires while we wer Efficient,courteous, professional, and quick. Up front pricing. Pleasure to deal with. The service manager took time to research tires while we were waiting on the battery replacement. More
I don’t like going to dealerships due to the pressure buying tactics used by most of them, but this was the first time I wasn’t harassed and felt like I walked away with an awesome deal. buying tactics used by most of them, but this was the first time I wasn’t harassed and felt like I walked away with an awesome deal. More
The best Ford dealership in the Chicagoland area. Their courtesy and professionalism is second to none. I will always use Hawk For for my car needs and will not hesitate to recommend their dealership to my courtesy and professionalism is second to none. I will always use Hawk For for my car needs and will not hesitate to recommend their dealership to my family or friends. More
Paul Stassin is beyond professional, understanding, and caring when it comes to my needs. I won’t work with anyone else unless Paul is unavailable. He always takes into account my issues and how they affec caring when it comes to my needs. I won’t work with anyone else unless Paul is unavailable. He always takes into account my issues and how they affect me personally and my truck. Hawk Ford is by far the only dealer I’ll work with. More
It was a smooth transaction. The staff was courteous and informative. We have never had a bad experience so far with this dealership in terms of service. informative. We have never had a bad experience so far with this dealership in terms of service. More
A long-time customer. I genuinely feel the respect and courtesy every time I am in for service. These past year, Amber has been the person who I have dealt with and I am always happy. Amber's thoroughnes courtesy every time I am in for service. These past year, Amber has been the person who I have dealt with and I am always happy. Amber's thoroughness, clear and informative explanations of all the services have always been in great standing. So long as Hawk Ford does not change this format, I will continue to patronize this establishment More
I thought 2 hours was a little long to get 2 duplicate keys made. The people I had interactions with were helpful and professional. It wasn't a bad experience. keys made. The people I had interactions with were helpful and professional. It wasn't a bad experience. More

