Napleton Ford of Oak Lawn

My experience is very good. Especially people. Tod Makena, mechanic John and guy who was few times pooling my car and loaded too, sorry I don’t remember your name. Tod was wonderful from first phone c Makena, mechanic John and guy who was few times pooling my car and loaded too, sorry I don’t remember your name. Tod was wonderful from first phone call. I was coming back there for 2 weeks, but not because of people doing bad job, but because of my crazy Ford Focus. Finally my car is going. Thank you all and love you all❤️ More

My visit to Ford Quick Lane was efficient and easy. Alex and Amber were nice and professional to deal with. My appointment went well as planned. Paul Stassin did a good job on follow - up. Keep Alex and Amber were nice and professional to deal with. My appointment went well as planned. Paul Stassin did a good job on follow - up. Keep up the great work and continue to treat customers right. Sincerely, Matt Graca More

Quick, easy, Awesome experience! I would recommend the Hawk Ford Quick Lane to everybody I know! Thank you for the great service I receive on all my visits! Hawk Ford Quick Lane to everybody I know! Thank you for the great service I receive on all my visits! More

Wonderful people. Always very helpful and take cate of business professionally. Will continue to service my cars through ford and purchase cars with the excellent customer service business professionally. Will continue to service my cars through ford and purchase cars with the excellent customer service More

I don’t go anywhere else. Always great service from Mike Hopkins, the Quick Lane team and when I call to make my oil change appointments. Hopkins, the Quick Lane team and when I call to make my oil change appointments. More

Oil change/tire check Quick, helpful and efficient work. I set the appointment and they took it right in. They explained every that was done. They even informed us of some Quick, helpful and efficient work. I set the appointment and they took it right in. They explained every that was done. They even informed us of some future work that will need to be address. More

Parts Dept. The parts department the guys were very helpful and very courteous that’s why I always come here thank you for your service. There was an issue with t The parts department the guys were very helpful and very courteous that’s why I always come here thank you for your service. There was an issue with the part and they handled it without a problem More

It’s always a pleasure to bring my vehicle to Hawk Ford they explain everything that Hass to be done and they do it in a timely fashion and I appreciate the quality work and service that they give me and n they explain everything that Hass to be done and they do it in a timely fashion and I appreciate the quality work and service that they give me and not to mention the customer service experience thank you Hawk Ford. More

Hawk Ford Experience My visit to Hawk Ford started with a vehicle with a broken transmission and ended with the purchase of a new truck. That experience brought me in cont My visit to Hawk Ford started with a vehicle with a broken transmission and ended with the purchase of a new truck. That experience brought me in contact with service and sales and in both departments, I was impressed with the interest shown solely on my needs. The service guy kept his promises. The sales and credit guys were truthful and I believe gave me the best deal. And the cashier was pleasant and helpful. More

New car best sales guy Purchased my new 2020 Ford explorer ST through Ramy. Highly recommend seeing Ramy & only Ramy for all your new car needs. Just be sure to pay close at Purchased my new 2020 Ford explorer ST through Ramy. Highly recommend seeing Ramy & only Ramy for all your new car needs. Just be sure to pay close attention to the discounts & taxes. Other sales guys seem to re add your savings into your taxes. They said it was by accident but that's a 1 & a million chances in my opinion lol. Also ensure you get your trade in tax credit if trading in a vehicle. More