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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.7
3,985 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,985 reviews

December 23, 2019

Great quick service! My service appointment was easy to make online, and when I showed up, everything was ready and the work completed in 40 minutes. My go-to Ford service More

by aviator6081
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quick lane service staff
December 23, 2019

Satisfied! I am very satisfied with my experience at Hawk Ford. Tony and Nick were amazing! They were very patient with me and explained everything perfectly. More

by RANICEGREEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Shaqra, Antony Garcia
December 23, 2019

In and out I was there for a service to my ford f150. Paul from the service department told me how long it would take and he hit it right in the money. No matte More

by J84alonzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PAUL (services department)
December 21, 2019

EXCELLENT They helped me on every part of my visit, clearly explaining the situation I was in and why it happened and how they were going to fix the problem. S More

by Jesp708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Boros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KEN KLINE
December 20, 2019

Recall on my focus Everyone there is kind and curtis. Always in a good mood will laugh and kid with me. The repair was fast. There's always coffee! More

by windy1027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Boll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry Im not good with names but have had good experience
December 20, 2019

Exceeded expectations The service department staff was friendly and courteous. I intended to wait by going to the nearby mall and was offered a ride, which I did not expect More

by Cindy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eva in the service department. I don't know her last name.
December 20, 2019

Very happy with the service dept Very helpful with my fleet vehicle. I had my brakes done the same day as I called as I needed it for work the next day. More

by mgannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ava in Service Dept and a guy who I did not get his name. He did all the paperwork and then Ava took it from there
December 19, 2019

Good Support Very helpful and accomodating. Car was clean and fueled up. Yaz took the time to explain many of the vehicles features and was patient in listening More

by willmuney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaz Rabah
December 19, 2019

Great service as usual’ I had my car serviced here with the works package. I always love the customer service here, I moved closer to oak lawn a couple years ago and I’ve bee More

by Nwrightsell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hopkins
December 19, 2019

Excellent customer service I was very please with the outcome of my visit. I will definitely continue to go to hawk ford for service. Great great great great More

by janel ector
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Werges
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