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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.7
3,887 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,887 reviews

November 01, 2019

Oil change and tires checked It was great service experience and they told me how long and it was a little less. I was happy with the service and quickness of the service. More

by msfe829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 01, 2019

Flat tire First one in ,first one out-Needed a new tire ,got me the best price and did it all with a smile -will always come here for my service needs More

by Pepita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Not sure who I worked with but the excellent customer service trickles down from the top down , Mark Gorokhovsky, Nick Shaqra, Mo Yousef, Paul Werges, Eddie Rodriguez, Christopher Pastenes
October 31, 2019

Wonderful experience !!!! Paul was very nice !!! He had a pleasant attitude. Everyone that I came in contact with was very supportive. From the cashier to lady sitting More

by JMOORE230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The guy that brought the rental to me was equally as nice he explained how everything worked. He was great !!!, Paul Werges
October 31, 2019

Quick, accurate and friendly. As usual, a pleasant experienc Always a positive experience at Hawk Ford. They have never let me down. The service department is always very quick, accurate and efficient in handli More

by dsepessy6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ristich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department, Yaz Rabah
October 31, 2019

My Ford Edge I was taken on time for my 1:00 pm appointment. My car was ready 35 minutes later. Alex was very pleasant and explained my bill. Good coffee. More

by Kathy Polivka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
October 31, 2019

Like Family Everyone at Hawk Ford are phenomenal! Of eight Ford Dealerships I have done business, this is my #1. Very personable and a cut above others. More

by reneeyv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tod Maca, Joe Venditti
October 31, 2019

Good job Great service. My car was there for over a month and I was kept informed during the whole process. They were accommodating. Good job. Thanks. More

by Mscunn01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd
October 31, 2019

My go to for my maintenance check ups. Your staff is absolutely awesome. Friendly, caring and patient. You can tell they care about your overall experience. They get me in and out. And even More

by Janwolfe17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont remember
October 31, 2019

Ford Focus Oil Filter and checklist Great service as always* Quick and precise*Thanks to the mechanics and customer service agent* Customer since 1968 in Oak Lawn dealerships* Good work More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Boll
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2019

Service was fast. I only come in contact with the people in the front. Who ever working on your car you never get a chance to meet them. So this review is only based th More

by TERRYCHERYL6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber
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