Napleton Ford of Oak Lawn - Service Center

See what is wrong with truck They did good with checking problem with truck but price overboard and time to fix had breaks done before price to much and to long They did good with checking problem with truck but price overboard and time to fix had breaks done before price to much and to long More

The best service I got there and they fix my side mirror so fast I recommend you guys to all my finds great job hawk ford.... once again great job I got there and they fix my side mirror so fast I recommend you guys to all my finds great job hawk ford.... once again great job More

Great experience like always The staff, the work done and our all around experience was perfect. Everyone was pleasant, helpful and very knowledgeable. Thank you again for servici The staff, the work done and our all around experience was perfect. Everyone was pleasant, helpful and very knowledgeable. Thank you again for servicing our needs and look forward to doing business with you in the future. More

great service, schedulingand facilities I am very satisified that I made my decision to purchase my F150 from Hawk Ford. They have friendly, helpful schedulers with timely delivery of servic I am very satisified that I made my decision to purchase my F150 from Hawk Ford. They have friendly, helpful schedulers with timely delivery of service. Paul came out of his office and went out of his way to make sure my brake problem and edge guard was taken care of under the warranty. No doubt, I will be back for a future purchase More

Greatest service manager Paul is the greatest service manager I have worked with since 1992 when I first went to Ford for service. He provides the most efficient service and h Paul is the greatest service manager I have worked with since 1992 when I first went to Ford for service. He provides the most efficient service and honest appraisals for me and all the other customers in the waiting area. More

Quick Lane service Amber, the Customer Service representative at the desk/counter, was pleasant and courteous. The oil change service was quick, in and out quicker tha Amber, the Customer Service representative at the desk/counter, was pleasant and courteous. The oil change service was quick, in and out quicker than anticipated. More

My experience at Hawk Ford Great experience overall everyone was friendly and helpful the service department the sales department everyone was very professional. I would definit Great experience overall everyone was friendly and helpful the service department the sales department everyone was very professional. I would definitely come back to this dealership again and do business with them. More

Excellent, Very friendly. Tom Maca took over the helmet, and superior service as ALWAYS.!!! Dont know how this gentleman would get a bad review. When all he does his a GREAT jo Tom Maca took over the helmet, and superior service as ALWAYS.!!! Dont know how this gentleman would get a bad review. When all he does his a GREAT job.!!!! But people still look for FREE ANYTHING........ More

Quick and Efficient Brought our Escape in for the usual oil change. Went to the regular service entrance and waited for someone to come to me to find out what I needed. A Brought our Escape in for the usual oil change. Went to the regular service entrance and waited for someone to come to me to find out what I needed. After 10 minutes waiting no one came out so I backed out of the bay and went to the Express area , parked and went in. After that the service was perfect. This is the second time I have brought my vehicle to the regular service entrance for simple oil changes and waited there for 10 minutes or more to have someone talk to me. That never use to happen. We have brought our cars there for years. In any case for oil changes and such I will just take it to the Express area from now on. More