Back

Napleton Ford of Oak Lawn - Service Center

Oak Lawn, IL

4.5
2,625 Reviews

2,625 Reviews of Napleton Ford of Oak Lawn - Service Center

Sort by
September 11, 2019

I was a wonderful experience at Hawk Ford. My recall was handled very professionally. Thank you for your service. My car's transmission is working as it should. The service department is very More

by Wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager, Mark Gorokhovsky
September 11, 2019

Oil Change John always does a great job on my cars. He goes out of his way with customer service. Always up beat and friendly. I would highly recommend him! More

by johnsburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John the mechanic from quick lanes is awesome!!!
September 11, 2019

Great Service My experience was great. I was on time and was actually taken in before time. My wIt was shorter than quoted and I received friendly courteous service More

by THERESA.JONES1886
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Do not remember names of service staff
September 11, 2019

You suck Being changed 125.00 for a computer to do the job is a xxxxing joke. Will never go back to them again. Next car I get will be a chevy More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Ristich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat something
Sep 13, 2019 -

Napleton Ford of Oak Lawn responded

Hello, We are sorry to hear you left our dealership with a negative experience. We would like to discuss this further. Please reach out to us at your earliest convenience. Have a great day!

September 10, 2019

Kathy is the best Kathy was fantastic to work with. She handled our situation perfectly. She even helped us with our rental car. Couldn’t ask for better service. More

by TPIERZCHALSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy from service
September 10, 2019

Outstanding dealership Whenever I bring my vehicle to Hawk Ford I always get five star service five star courtesy. They give me information about my vehicle and my d More

by HARRAHSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Paul Werges
September 10, 2019

Quality service Just want to thank you to Alex and the team from hawk ford in oak lawn , excellent service as per usual, no complains here service was quick and staff More

by ANNMARIE2388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Antony Garcia, Yaz Rabah
September 10, 2019

Really friendly and quick Hawk helps me and my mom a lot when it comes to service as far as oil changes. I would definitely recommend to friends and family. More

by serena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaz Rabah
September 10, 2019

Great service We are a Ford Family, we bought five cars from this dealership. Other members of our family have bought cars from Hawks. Great people, great service More

by MEXIT@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hopkins
September 09, 2019

Amazing, quick service I bought my car used at Golf Mill Ford. I used to bring it there to get serviced but I live out in the Oak Lawn area. I used to have to wait hours for More

by VKIOUSSIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
...
220
...