Napleton Ford of Oak Lawn - Service Center

Service was great as always! Tony always takes care of me when I come in! Always friendly and great to talk to! I don’t go anywhere else for my vehicle se was great as always! Tony always takes care of me when I come in! Always friendly and great to talk to! I don’t go anywhere else for my vehicle service! More

First time at Hawk Ford Staff was excellent, got my car in and out. Was told about the condition of my car, if I needed anything. I would highly recommend this dealership to Staff was excellent, got my car in and out. Was told about the condition of my car, if I needed anything. I would highly recommend this dealership to anyone looking for a car or service. AAA+ More

Unbelievable Fast Service!!!! I totally recommend Hawk Ford Service Department. I recently dropped off my 2013 Ford Focus for a Safety Recall repair. I booked a 10:30 am appointm I totally recommend Hawk Ford Service Department. I recently dropped off my 2013 Ford Focus for a Safety Recall repair. I booked a 10:30 am appointment online (booking an appointments online it's so convenient) and I received a phone call at 1:00 pm that same day that my Ford Focus was ready for pickup. The Assistant Service Manager, Eva Castanon, was super friendly and she provided me with excellent service also. More

Thank You!! I want to thank Paul the service manger at Hawk Ford, for going above and beyond. He helped us get the repairs much needed on our vehicle, at a greatl I want to thank Paul the service manger at Hawk Ford, for going above and beyond. He helped us get the repairs much needed on our vehicle, at a greatly reduced price. Thank you so much! I will recommend Hawk Ford to all my family and friends. More

Excellent experience The workers were so nice and efficient. The quality of job done always great & reliable. I will recommend them any time, any day. Nice job. The workers were so nice and efficient. The quality of job done always great & reliable. I will recommend them any time, any day. Nice job. More

Sales and services Came in to get my car serviced and got such a great deal for a trade in for a new car left with a new car 2019 Ford fusion getting service done on the Came in to get my car serviced and got such a great deal for a trade in for a new car left with a new car 2019 Ford fusion getting service done on the old car was great, and was getting ready to leave, and was offered such a great deal for a new car I took it. Great workmanship. More

Great people that care in service Tod maca in service will go over and beyond to repair your vehicle. My trust is with him and his techs to repair my vehicle. Tod maca in service will go over and beyond to repair your vehicle. My trust is with him and his techs to repair my vehicle. More

Headlight repair I took my 2012 Ford Edge Limited to Quicklane Ford dealership on 95th Street bc it had headline damage. Alex was the service desk attendant and he wa I took my 2012 Ford Edge Limited to Quicklane Ford dealership on 95th Street bc it had headline damage. Alex was the service desk attendant and he was great! Handled my concern with my headlight and ordered all necessary parts due to other issues affecting the headlight repair. Additionally Alex was able to get me a loaner car for the day as the service repair was taking longer than anticipated due to additional parts that needed delivery. Alex showed great concern through the entire process and made me feel comfortable through the whole ordeal. More

Quick, friendly service Easy to schedule appointment and service was completed in less than 2 hours, Waiting room was clean and coffee was great!No pushy sales people, and my Easy to schedule appointment and service was completed in less than 2 hours, Waiting room was clean and coffee was great!No pushy sales people, and my car drives like new! More