Napleton Hyundai of Carmel

Just Do It! Everything about my experience at Napleton Hyundai of Carmel was superb. Tyler, Janae, and Nick went over and beyond with everything about my car buyi Everything about my experience at Napleton Hyundai of Carmel was superb. Tyler, Janae, and Nick went over and beyond with everything about my car buying experience. I hate buying cars and I hate being pressured by salesmen. These folks asked me what I wanted and delivered never pushing me in any direction I didn't want to go and never scoffed at my budget or credit. They were quick, personable, and dare I say honest about all that went into buying my car. I understand everything I bought and left this dealer without any reservations. You'd be a fool not to include this dealership in your new vehicle search. More

Overall purchase review From the very start we had a great experience with this dealership. We were meet at the door by Janae, a very pleasant young lady. She showed us the c From the very start we had a great experience with this dealership. We were meet at the door by Janae, a very pleasant young lady. She showed us the car we were interested in and let us take it for a test drive. We were definitely interested in car but wanted to “car shop” a little more. Janae respected our desision and didn’t try to high pressure us into a purchase. We decided on the Palisade, negotiationed a deal with the sales manager, Ron, a very capable and pleasant young man, arranged financing with Mark also a very pleasant and efficient young man. In all, we could not have had a better experience purchasing a vechicle. I highly recommend Napleton Hyundai of Carmel. More

Service Review My sales, representative, Janae, was awesome, in every way. She made my experience fun, and I needed that since the veh. we were purchasing was to rep My sales, representative, Janae, was awesome, in every way. She made my experience fun, and I needed that since the veh. we were purchasing was to replace one that had been stolen and wrecked. She had assisted me in the past with setting the bluetooth on my prev. veh. She is always smiling & happy to be of srervice.. My entire experience with your dealership, from sales to service has been a very positive one. More

Amazing experience Everyone from the sales rep who met us in the parking lot to the sales manager and general manager was amazing. We went on Saturday, July 13, and desp Everyone from the sales rep who met us in the parking lot to the sales manager and general manager was amazing. We went on Saturday, July 13, and despite how busy the dealership was, we were taken care of right away and told exactly what to expect. This was hands down my best car buying experience, and between my husband and me, we have more experience than I’d like to admit. The process was easy and straightforward and the staff were honest and direct. I appreciate that we didn’t have to haggle and fight for value. I felt respected and appreciated as a customer. We will for sure be back in the future for our other car needs. More

Nice Job! The helpful and courteous sales associates made the process quick and painless! Thanks to Tyler Schrum for guiding us through all the details and gett The helpful and courteous sales associates made the process quick and painless! Thanks to Tyler Schrum for guiding us through all the details and getting us in our new car!! The gentleman who helped with the financial aspects was very informative and courteous, as well.(unfortunately his name escapes me) More

Good cars at great price I work in dealer finance and saw their Elantras were a good price. The process was easy and quick, and I ended up getting a better deal than I thought I work in dealer finance and saw their Elantras were a good price. The process was easy and quick, and I ended up getting a better deal than I thought. Friendly and helpful people. More

Great experience Here for my second car from the dealership; although the car I came to look at was sold while I was looking, found another that, except for color, was Here for my second car from the dealership; although the car I came to look at was sold while I was looking, found another that, except for color, was more of what I was looking for. Tyler did an excellent job NOT trying to sell me a car but a pleasure to work with. More

Incompetent. Go somewhere else, this place is totally incompetent. I bought a car there over a month ago. Day one, had to make a second trip up to the dealership Go somewhere else, this place is totally incompetent. I bought a car there over a month ago. Day one, had to make a second trip up to the dealership because they had me fill out the wrong paperwork. After that, over a month later, I still do not have title paperwork so I can’t put plates on the car. I’ve been trying to get it worked out for a week now and have gotten one phone call returned out of probably more than 30. That one call - they forgot to collect a copy of my drivers license for the title paperwork. Rather than contacting me, they apparently just figured I didn’t need a title... After that they gave me an invalid email address to send the DL copy to. Back to unreturned phone calls.... I wish I could give them 0 stars. More

Search for Santa Fe Tyler Schrum was great to work with though I did not purchase a Hyundai. Tyler was great to work with and provided a great price on the Santa Fe I wan Tyler Schrum was great to work with though I did not purchase a Hyundai. Tyler was great to work with and provided a great price on the Santa Fe I wanted. Ultimately, I decided a Santa Fe was not the best fit for our family. Tyler was efficient and courteous. I would highly recommend him if you visit this dealership. Also, Ryah who answers calls is wonderful. More

Outstanding Janae Andrews made buying a car a enjoyable experience. Janae is very friendly ,she knows her job & it does it well. She answered all our questions. Janae Andrews made buying a car a enjoyable experience. Janae is very friendly ,she knows her job & it does it well. She answered all our questions. We were in & out with a new at hardly anytime . JANAE IS NUMBER ONE! Love Napleton Hyundai More