Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Napleton Hyundai Maserati Alfa Romeo Fiat of Carmel - Service Center
Indianapolis, IN
45 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
45 Reviews of Napleton Hyundai Maserati Alfa Romeo Fiat of Carmel - Service Center
Sort by
October 20, 2020
Worst dealership I ever have dealt with. They suckered me into buying a scratch and dent warranty because there are three dents on my car. Told me they would fix the car in Elkhart cause I live 3 hours away. into buying a scratch and dent warranty because there are three dents on my car. Told me they would fix the car in Elkhart cause I live 3 hours away. Still waiting. Since I had to take this route I got a call on how to take care of this online. How much easier it would have been with the right way of communication! Just a computers click away. More
by John
Employees Worked With
Kevin Pettijohn, Kent Bolling, Joe Chappelo
Helpful October 14, 2020
Janae was so wonderful! She helped me find the perfect car for the perfect price!! I recommend Napleton Hyundai of Carmel to all friends and family. car for the perfect price!! I recommend Napleton Hyundai of Carmel to all friends and family. More
by Cassbadass210
Employees Worked With
September 15, 2020
I was exceptional pleased working tim dement. I didnt feel like i was getting the run around and he communicated with me like he said he was. He's a man of his word putting the customer first. I would re feel like i was getting the run around and he communicated with me like he said he was. He's a man of his word putting the customer first. I would recommend other people doing business with napleton to contact Tim Dement. I rate him 5 stars More
by James
Employees Worked With
August 21, 2020
I seen this woman drinking a monster energy drink and boy she didn’t need that. Her energy was enough to fill every dealership on 96th street. Thank you for good service she didn’t need that. Her energy was enough to fill every dealership on 96th street. Thank you for good service More
by aaronpeariso
Employees Worked With
August 20, 2020
I worked with janae Andrews and she was awesome. Lots of energy. Reminds me of my friend. She was was delight. Really awesome woman to work with energy. Reminds me of my friend. She was was delight. Really awesome woman to work with More
by Ericabailey61
August 06, 2020
SERVICE OVER CHARGE Beware!!! Had a service ripoff recently, needed a steering coupling replacement. I told service what was needed. The part cost less then $10, I w Beware!!! Had a service ripoff recently, needed a steering coupling replacement. I told service what was needed. The part cost less then $10, I was in hurry and didn't pay attention to bill. They charged me $140 for finding the problem. They also said I had to have the wheel alignment when installing the coupling, at $90. Later I checked with another dealer and the service manager said alignment wasn't needed. You be the judge!! I remember how honest Ed Napleton was in Blue Island, he didn't cheat people. More
by George
Employees Worked With
July 21, 2020
Kevin Pettijohn in service is amazing. Bought a car and he worked his tail off to get everything done and the car back. He’s amazing at what he does and I want to personally thank him for going above and b he worked his tail off to get everything done and the car back. He’s amazing at what he does and I want to personally thank him for going above and beyond. It’s hard to find great customer service like he provided. More
by Jash
Employees Worked With
Kevin Pettijohn
July 21, 2020
Very kind & caring to the services i needed done on my car. Friendly. Took his time wasn’t rushed. I would recommended my family & friends. car. Friendly. Took his time wasn’t rushed. I would recommended my family & friends. More
by d.duncan
Employees Worked With
Kevin Pettijohn
July 17, 2020
Janae was absolutely wonderful! Bought a new G70 yesterday & the entire staff went above & beyond. They took time to go through every inch of the car with me before I drove it off the lot. yesterday & the entire staff went above & beyond. They took time to go through every inch of the car with me before I drove it off the lot. More
by Brettalan01
Employees Worked With
December 13, 2019
I was had a excellent experience at Napleton Hyundai while getting my vehicle serviced. I was approached by a extremely nice lady named Janae. She made me feel very welcome. I will be trading in my vehi while getting my vehicle serviced. I was approached by a extremely nice lady named Janae. She made me feel very welcome. I will be trading in my vehicle at some point and I will definitely be buying from Janae. More
by Kimberly Jones
Employees Worked With
