Napleton Lincoln Glenview

The service department went out of their way to be accommodating to fix both my car and my husband's even though it was 100 degrees inside and out , They remained courteous.Peter, our salesman, is al accommodating to fix both my car and my husband's even though it was 100 degrees inside and out , They remained courteous.Peter, our salesman, is always ready tohelp us in ant way., More

Came in without an appointment and needed an oil change and was handled immediately also asked them to check for a possible leak in the rack and pinion. Was out in under an hour and they checked the rack a and was handled immediately also asked them to check for a possible leak in the rack and pinion. Was out in under an hour and they checked the rack and pinion and there is no leak, plus they washed the car which was an unexpected treat. More

I AND MY FAMILY HAVE BOUGHT MORE THAN 20 CAR FROM NAPLETON. IT THE BEST IN SALES AND SERVICE. A FRIENDLY PLACE TOO CAR AND A GREAT PLACE FOR SERVICE. NAPLETON. IT THE BEST IN SALES AND SERVICE. A FRIENDLY PLACE TOO CAR AND A GREAT PLACE FOR SERVICE. More

My 2010 MKZ was in for service and what a wonderful experience! Joe in Service could not have been more accomodating and professional. Don in Sales was constantly checking the progress of the repair experience! Joe in Service could not have been more accomodating and professional. Don in Sales was constantly checking the progress of the repair while I was waiting in the customer lounge. This is the type of personal dedication that makes me return back to Napleton time after time. Great work, great people and great customer service. More

PETER AND BRUNO WHERE VERY HELPFULL AND PATIENCED WITH ME FORD SAID THE MKX WOULD BE OUT IN THE FALL AND I WENT BACK EHICALE VTO THE DEALER MANY TIMES TO SEE WHEN IT WAS COMING IN AS I WAS LEAVING FOR FLORID FORD SAID THE MKX WOULD BE OUT IN THE FALL AND I WENT BACK EHICALE VTO THE DEALER MANY TIMES TO SEE WHEN IT WAS COMING IN AS I WAS LEAVING FOR FLORIDA FOR THE WINTER. I HAD A 2007 MKX AND LOVED IT. I WANTED THE NEW ONE WITH ALL THE NEW FEATURES ON IT. IT IS A GREAT SUV.IT RUNS GOOD AND I AM VERY HAPPY WITH IT More

Shopped for a brand new MKT. Went to Schaumburg since they are in my backyard. They did not even offer to find what I was looking for and quoted me $1000 under MSRP. Wow $57,000 car and a discount of a they are in my backyard. They did not even offer to find what I was looking for and quoted me $1000 under MSRP. Wow $57,000 car and a discount of a $1,000!!! Than I submitted internet request and Nick from Napleton called and was more than helpful finding the right car for me. I got what I wanted at the price that was better than any other quote I was able to get. Nick was very knowledgeable about the technology and features and spent about an hour showing me how to use the car. I recommend this place to everyone that is looking for a straight forward car purchase experience. More

Have bought several cars over the years and always a pleasure. Recommended several members of my family and always they have been treated well by Peter , Bruno. Dealing with the park Ridge store for ov pleasure. Recommended several members of my family and always they have been treated well by Peter , Bruno. Dealing with the park Ridge store for over 10 years. More

I have had a long relationship with this dealer, having purchased or leased at least 6 vehicles through them. I have been treated fairly on purchases/leases and have exceptionally good service through the purchased or leased at least 6 vehicles through them. I have been treated fairly on purchases/leases and have exceptionally good service through their service department on all these vehicles. I continue to recommend them. More

I had a wonderful experience at this dealership. The sales team was very attentive and really wanted to understand my needs. I felt a real connection, Bruno and Peter sincerely wanted me to be a satisf sales team was very attentive and really wanted to understand my needs. I felt a real connection, Bruno and Peter sincerely wanted me to be a satisfied customer. They succeeded! I will definitely shop Napleton's again and I will highly recommend this dealer to my family and friends. More

We have been with this dealership for 5 years now. We are very satisfied with the work we have had done. The service department is very attentive and explaines everything that needs to be done. We wil are very satisfied with the work we have had done. The service department is very attentive and explaines everything that needs to be done. We will continue to use Napleton and their fine group of service writers and technicians. More