Napleton Loren Hyundai

15,000 mile maintenance Scheduled an appointment for 10 o’clock for my 15,000 mile maintenance. Arrived on time and was greeted by service rep George Kuhn who wrote up the p Scheduled an appointment for 10 o’clock for my 15,000 mile maintenance. Arrived on time and was greeted by service rep George Kuhn who wrote up the paperwork. George is very friendly and professional. He stated that it would take approximately an hour and a half and escorted me to the waiting area where he offered me coffee and a Danish. Actually he wasn’t correct on the time, it took less than an hour and a half. While I was waiting my sales representative Radek Koziol Saw me and stopped by to say hello and ask if there was anything he could do for me. More

Purchase of 2019 Genesis Adam and Jimmy were very pleasant, professional and helpful to deal with. Made me feel very comfortable and exerted no pressure. Really enjoying my n Adam and Jimmy were very pleasant, professional and helpful to deal with. Made me feel very comfortable and exerted no pressure. Really enjoying my new Genesis More

New look - great old service I brought my car in for regular maintenance and did mot recognize the place. The renovations are amazing, the dealership looks like a TV commercial, I brought my car in for regular maintenance and did mot recognize the place. The renovations are amazing, the dealership looks like a TV commercial, but George greeted me before I was out of the car, brought me into the new service desk area, checked my history and had me set up in less than 5 minutes. The waiting room was comfortable, the service complete in the time predicted and the check out was very pleasant. As I left the guys in the service area said goodbye and my car was beautifully washed. An all around great experience! More

Wonderful Service Department A warning light showing the battery wasn't charging came on and since I was headed out of town, I wanted to be sure I wouldn't have trouble on the roa A warning light showing the battery wasn't charging came on and since I was headed out of town, I wanted to be sure I wouldn't have trouble on the road. The service department got me in the next day and checked the electrical system for me. Just a glitch, but better safe than sorry. And no charge for the safety check. After buying a car, the service provided is of utmost importance. This is my second Hyundai, and this service department is the BEST! More

Friendly service and problem resolved Besides an oil change, I had a problem with my car diagnosed and resolved. My wait was shorter than anticipated and Steve kept me informed as to the s Besides an oil change, I had a problem with my car diagnosed and resolved. My wait was shorter than anticipated and Steve kept me informed as to the status of the repair. A loaner was offered, which was appreciated. My car is running smoothly now. More

Great customer service All renovated, great waiting area, waiting time was accurate. Price was very reasonable! Friendly, good service quality from beginning to finish, felt All renovated, great waiting area, waiting time was accurate. Price was very reasonable! Friendly, good service quality from beginning to finish, felt very comfortable in the new building More

Efficient, thorough service delivered communicatively Oil change and tire rotation service performed on time and reviewed future needs also. I appreciate the support personnel that perform the car washes Oil change and tire rotation service performed on time and reviewed future needs also. I appreciate the support personnel that perform the car washes and detail work also! More

Everything went very good and everyone was friendly. I thought the young man who sold me my new car was just wonderful. He was helpful and very helpful with all my questions. I plan on coming in for more I thought the young man who sold me my new car was just wonderful. He was helpful and very helpful with all my questions. I plan on coming in for more help with all of the new things on this car. More

Awsome Adam Great service. Adam was the best. Will only buy a car from this guy. Every other dealership forget about it. Adam is my new guy when it comes to cars. Great service. Adam was the best. Will only buy a car from this guy. Every other dealership forget about it. Adam is my new guy when it comes to cars. More

Outstanding dealership My wife and I went in to look at a car that we saw on their website. They where very helpful, honest and accommodating with us no pressure at all. Th My wife and I went in to look at a car that we saw on their website. They where very helpful, honest and accommodating with us no pressure at all. That service will go a long way. Highly recommend this dealership. More