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Napleton Mazda of Libertyville

Libertyville, IL

3.4
139 Reviews

1120 S Milwaukee Ave

Libertyville, IL

60048

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Showing 139 reviews

November 28, 2011

Nick Kretsch was helpful, responsive, gave me information that I requested, followed up on open questions. The people in the dealership were friendly and helpful. The car that I bought was more car than I ex More

by tjmula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Kretsch
November 26, 2011

Chris B was great to work with. Drove 1 1/2 hours to look at used auto they had on the internet---auto was just as Chris described it--good price for a good used auto. Would not hesitate to buy from them aga More

by Cliff Kieser
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Behlke
November 14, 2011

Both Peter and Sam were extremely informative and Peter keep me up to date via E Mails while I was using the internet to check our auto features. When it came to trade in time I was given pricing that exce More

by georgenjet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Zayed, Peter Gioulos
November 13, 2011

A+ for everything. Was there 3 hours from test drive to driving home. Not pushy and a great deal. Saleman and finance were great. Thanks. Would go back anytime. Give them a chance. Best dealer I've be More

by jimmy buffet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chris b
November 09, 2011

Libertyville Buick/GMC is by far the most PLEASANT dealership experiences my husband and I have ever had in our lives!!! I contacted them on a Monday morning via the internet just to price out 2011 G More

by caturn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Behlke
November 09, 2011

Worst car buying expierence ever. NEVER SHOP HERE, strong arm tactics 101. Sales manager complains about his job and money he makes. They tell you that $1000 will hold a car, it doesn't they tnye tell you it More

by shakey
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
2
Nov 09, 2011 -

Napleton Mazda of Libertyville responded

I am sorry to hear you had such a poor shopping experience with us. I have not been contacted by the BBB or GMC regarding a complaint such as this but I would be happy to respond to the complaint through either of those companies. Please feel free to contact me directly regarding this matter if you would like to try to resolve this issue. As far as our deposit policy all deposits taken require a deposit disclosure to be signed by the customer that clearly states all deposits are refundable as they do not pull merchandise off the market they simply protect your pricing from market increases.

October 31, 2011

They are not thw pushy salesman we are all used to as they waited patiently for 3 months until I tried to make a decision about buying a new Regal. More

by Sylhal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Behlke, Peter Gioulos
October 28, 2011

I'm a local business owner. I had NO time to look for a vehicle and needed to sell mine in order to buy another one. Sam, Chris and the rest of the group did more for me in an hour than I could have asked More

by Chefmike641
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris & Sam
October 26, 2011

I've purchased several vehicles and this has by far been my easiest and most pleasant experience. Chris was well informed without being overly pushy and was very easy to work with even during the negotatio More

by puzzler3613
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Behlke, Chris Behlke
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